Our core values Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
At Trail Appliances, we're not just selling appliances. We're helping customers create homes they love, and we're constantly looking for better ways to serve them. As a family-owned Canadian company, we believe great ideas can come from anywhere, and we're committed to giving our teams the tools, technology, and support they need to do their best work.
We're looking for a Product Owner - Data & Business Intelligence to help shape how data drives decisions across our business. This is an exciting opportunity to lead the direction of enterprise reporting, analytics, KPIs, dashboards, and data products while working closely with teams across Sales, Operations, Customer Experience, Finance, Supply Chain, HR, and IT.
If you're passionate about turning business questions into actionable insights, enjoy bringing clarity to complex challenges, and believe that good data should drive better decisions, we'd love to hear from you.
What You'll Do As our Product Owner - Data & Business Intelligence, you'll own the roadmap, backlog, adoption, and ongoing evolution of our data and analytics capabilities. You'll partner with stakeholders across the organization to ensure we are investing in the right reporting, metrics, and data products to support business outcomes.
Own and maintain the roadmap and backlog for enterprise data products, dashboards, operational reporting, semantic models, self-service analytics, and related data quality initiatives
Partner with business leaders and frontline teams to understand the decisions, measures, risks,



and operational questions that data products must support
Evaluate and prioritize requests based on business value, KPI impact, data readiness, effort, urgency, dependencies, regulatory requirements, and audience reach
Translate business needs into user stories, metric definitions, acceptance criteria, security requirements, data expectations, and measurable outcomes
Work closely with BI architects, data engineers, analysts, application owners, and subject-matter experts to deliver trusted and scalable analytics solutions
Facilitate discovery workshops, KPI-definition sessions, backlog refinement, reporting rationalization, user acceptance testing, demonstrations, and release activities
Challenge duplicate reports, conflicting metrics, spreadsheet-driven processes, and low-value requests in favour of governed, reusable, and scalable reporting solutions
Lead business validation, testing, adoption, training, documentation, and post-launch measurement activities
Monitor data quality, report usage, adoption, performance, business impact, and ongoing value realization
Help establish and maintain practical governance practices that improve trust, consistency, and confidence in our data
What You Bring We're looking for someone who combines solid product thinking, business analysis expertise, and a passion for helping people make better decisions with data.




Required Experience Five or more years of experience in product ownership, business intelligence, analytics, data product management, business analysis, reporting, process improvement, digital transformation, or related roles
Experience Power BI, building and managing product roadmaps and prioritizing competing business and reporting demands
Strong business analysis skills, including discovery, process mapping, requirements gathering, user stories, KPI design, acceptance criteria, and benefit measurement
Working knowledge of modern BI and data concepts, including semantic models, dimensional modelling, data quality, lineage, governance, security, refresh cycles, and self-service analytics
Experience defining business metrics and facilitating alignment on calculations, ownership, source systems, business rules, and intended use
Experience partnering with technical teams to validate source data, reconcile reporting outputs, investigate defects, and ensure analytics are fit for decision-making
Strong stakeholder management, facilitation, and consulting skills, including the ability to challenge assumptions and guide conversations toward business outcomes
Experience leading testing, user acceptance, release readiness, training, documentation, and adoption activities
Excellent communication skills with the ability to engage technical, operational, and executive audiences
Nice to Have Experience with Microsoft Fabric, Azure Data Services, SQL, DAX, Power Query, Dataverse, or comparable analytics platforms
Experience working with enterprise systems such as Microsoft Dynamics 365, ERP, CRM, finance, warehouse, sales, commerce, or supply chain platforms
Familiarity with star schemas, certified semantic models

📌 Product owner (Richmond)
🏢 Trail Appliances BC
📍 Richmond