Lead regional operations for Paladin Security across Ottawa and Kingston, applying strategic leadership, financial oversight, and team management in office. Frequent travel connects key Eastern Ontario locations.
As Associate Director of Operations, you will oversee commercial, healthcare, and specialized facilities across the Eastern Ontario portfolio. Reporting to the Director of Operations, you will guide managers, strengthen client relationships, and support reliable service delivery. The position requires operational planning, budget management, compliance knowledge, and frequent location visits.
Key Responsibilities: Provide leadership, mentorship, and operational guidance to managers
Build long-term client relationships supporting satisfaction and quality service
Manage regional budgets, forecasts, metrics,



and resource allocation
Develop operational plans improving workflow efficiency and delivery
Support retention initiatives, proposals, and market expansion
Requirements: At least five years in senior operations leadership
Bachelor’s degree or equivalent education and work experience
Valid G Driver’s Licence for Eastern Ontario travel
Business acumen managing budgets and operational metrics
Knowledge of legislation, safety, regulatory, and privacy standards
Bring operational leadership, client service, budget management, and compliance expertise to Paladin Security’s Eastern Ontario portfolio.

📌 Associate director operations ottawa kingston (Quebec City)
🏢 Paladin Security
📍 Quebec City