Senior Administration & Process Optimization Specialist# Get ahead, where your talent belongs## Senior Administration & Process Optimization Specialist Apply: Vancouver, British Columbia: Full time: Posted Today: End Date: November 6, 2026 (15 days left to apply): JR ##

Job Description
Build the future with us Are you passionate about operational excellence and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As a Senior Administration & Process Optimization Specialist, you will play a pivotal role in supporting the Client Service Administration team by combining advanced administrative expertise, technical proficiency, and a continuous improvement mindset. Acting as a subject matter expert, you will help enhance daily operations while driving efficiency through process optimization, data insights, technology, automation, and emerging AI solutions.



This is a unique chance to showcase your expertise and make a meaningful impact within a caring and trusted organization where collaboration, innovation, and professional growth are at the heart of everything we do. What you'll accomplish with us As a Senior Administration & Process Optimization Specialist, you'll be at the core of our mission. Here are the main

responsibilities:
* Identify, recommend, and implement opportunities to streamline workflows, improve operational efficiency, and develop sustainable business solutions.
* Design, develop, maintain, and optimize reports and dashboards to support operational, management, and client needs.
* Provide hands-on operational support to the Client Service Administration team during periods of increased workload, staffing challenges, or evolving business priorities.
* Act as a subject matter expert by coaching, mentoring, and supporting colleagues while contributing to knowledge

📌 Senior administration (Vancouver)
🏢 iA Financial Group
📍 Vancouver