Lead Service Now CMDB implementation with Discovery and Service Mapping expertise at Take-Two Interactive Software, Inc. in its evolving IT operations setting.
As a seasoned Service Now IT Operations Implementation Specialist, you will execute CMDB strategy, governance, and infrastructure roadmaps. Build foundational systems, define standards, and protect data integrity across diverse product and data owners. Translate operational challenges into scalable solutions through collaboration.
Key Responsibilities: Lead CMDB and CSDM strategy implementation
Define CI classes, attributes, dependencies, and service mapping
Manage Service Now Discovery and Service Mapping lifecycle
Build Integration Hub and Service Graph Connector integrations
Oversee CMDB health, normalization, and reconciliation
Requirements: Deep Service Now and ITOM Visibility proficiency
Advanced Java Script, Glide Record, Glide Ajax, and Power Shell
Expert Discovery patterns, credentials, and error handling knowledge
Understanding of ITSM, ITAM, VR, and ITIL
Experience with data analysis and quality governance
Apply Service Now, CMDB governance, Discovery, and Service Mapping expertise to strengthen Take-Two’s technology asset insights.

📌 Senior servicenow cmdb implementation specialist (Toronto)
🏢 Take Two Interactive
📍 Toronto