Production Support Technology Analyst (Mississauga)

Production Support Technology Analyst (Mississauga)

26 Oct
|
Citigroup
|
Mississauga

26 Oct

Citigroup

Mississauga

Production Support Technology Analysts in Mississauga use problem solving and technical skills to maintain critical live systems. This full time hybrid program begins in May. Citi’s Summer Technology Analyst Program develops university talent through education, on-the-desk training, speaker sessions, and networking. Analysts monitor production environments, troubleshoot issues, coordinate with technology partners, and build business knowledge alongside technical expertise. Teams may support Services, Markets, Banking, Functions, or Data.

Key Responsibilities
- Manage incident and problem lifecycles for production systems
- Improve monitoring and alerting with ITRS Geneos and Grafana
- Develop applications and scripts that automate processes




- Monitor end-to-end application environments in real time
- Coordinate with developers and business teams

Requirements:
- Graduate between December 2027 and May 2028
- Pursue a bachelor’s degree in a technology-related discipline
- Pass technical interviews with basic algorithmic programming exercises
- Communicate effectively and collaborate across cultures and time zones
- Demonstrate adaptability, attention to detail, and problem solving Build production support expertise through monitoring, automation, Linux, databases, Python, and cloud technologies at Citi.

📌 Production Support Technology Analyst (Mississauga)
🏢 Citigroup
📍 Mississauga

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