The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and team-oriented culture and welcome applications from all qualified individuals.

When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.

Competition Info Competition Close Date: Sunday, November 1, 2026 @ 11:59pm

Calendar: This is a year-round position and is eligible to participate in the organization's Earned Days Off (EDO) program, providing additional scheduled time off from June to August in accordance with program guidelines.

Salary: Exempt $96,800 - 118,100 Annually

FTE: 1.0 35 hours per week

What does this role look like? Purpose

Reporting to the Manager of HR Operations, the Supervisor, Benefits and Offboarding Services provides strategic and operational leadership for the delivery of benefits administration, retirement services, and employee transition processes. This role ensures the accurate, timely, and compliant administration of employee and retiree benefits programs, pension-related activities, resignations, retirements, layoffs, death notifications and other employment transition activities within a large, complex,



and unionized environment.

Accountability This role is accountable for the leadership and performance of the Benefits and Offboarding Services team, including:

Directly managing a team responsible for benefits administration, retirement services, employee transitions, and related employee support functions.

Ensuring accurate and timely administration of employee and retiree benefit plans, and employee separation processes in compliance with legislative requirements, collective agreements, plan provisions, and organizational policy.

Providing operational leadership for resignations, retirements, layoffs, death notifications, and other employment transition activities.

Ensuring accurate enrolment, maintenance, reconciliation, and reporting of employee and retiree benefit programs.

Implementing and enhancing governance frameworks, internal controls, service delivery models, and quality standards to mitigate organizational risk.

Leading operational and system changes impacting benefits and employee transition services while supporting employee adoption and business continuity.

Acting as a trusted advisor to HR leaders, employees, managers, pension providers, benefit carriers, and external stakeholders on matters related to benefits, resignations, retirements, and employee transitions.

Collaborating closely with Payroll Accounting,



HR Administrative Services Centre, Payroll, HR Systems, Labour Relations, Total Rewards and external providers to ensure effective service delivery and seamless employee experiences.

Representing the HR Operations function in strategic discussions and serving as Acting Manager when required.

What will you do? Major Responsibilities

Provide strategic and operational leadership to the Benefits, Retirement and Employee Transition Services team.

Lead, coach, develop, and support a high-performing team focused on service excellence, accountability, continuous improvement, and employee-centered service delivery.

Exercise full autonomy in planning, prioritizing, coordinating, and monitoring team workload while ensuring business continuity and adherence to service standards.

Recruit, select, mentor, evaluate, and develop employees while supporting a positive and inclusive workplace culture.

Address employee performance concerns and implement appropriate performance management and corrective action measures as required.

Foster a flexible and adaptive work environment that supports organizational priorities and changing business requirements.

Oversee administration of employee and retiree benefit programs, including enrolments, changes, terminations, disability-related processing, leave-related impacts, and reinstatements.

Ensure accurate interpretation and application of benefit plan provisions, collective agreements, employment conditions, and vendor requirements.

Oversee pension related retirement transactions, and reporting.

Monitor service delivery, reconciliations and data integrity across benefit systems.

Act as organi

📌 Supervisor, Benefits and Offboarding Services (Calgary)
🏢 Calgary Board of Education
📍 Calgary