Why FirstOntario?

Competitive compensation packages

Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account

Enhanced mental health benefits through SunLife and TELUS Health

Exclusive banking benefits

Up to $1000 per year towards professional development

Pension Plan

Flex-work environment

Company-wide Employee Volunteer program (Blue Wave Program)

Employee and Family Assistance Program

Job Overview The Associate Vice President (AVP), Commercial Credit is responsible to lead the Commercial Credit team within FirstOntario, ensuring the group meets its mandate of providing effective credit risk adjudication, control and oversight of the commercial and small business lending portfolio. The team delivers professional credit adjudication support across all commercial and small business lending products.

The AVP, Commercial Credit is responsible for provision of outstanding service in commercial credit activities and supporting development of new and creative approaches to credit management.

Role

Review, recommend, and approve credit applications within your approval authority

Lead the Commercial Credit adjudication team, ensuring each team member is meeting their individual accountabilities and objectives with a high level of accuracy, professionalism, and efficiency

Ensure the team is meeting its established commitments and service level standards to internal and external partners for loan adjudication to support FirstOntario's growth strategy in commercial and small business lending





Ensure commercial and small business lending decisions approved by yourself and the team are within FirstOntario's risk appetite and Credit Risk Management Framework

Regularly coach and provide feedback to your team members to enable them to have confidence in what they do and help them grow

Ensure risks control within the commercial credit process are executed accurately and in compliance with regulatory and internal requirements

Monitor and assess portfolio performance against established key risk indicators

Support the team in reviewing and approving commitment letters, renewal documentation, pre-funding documentation and loan fundings within established credit procedures

Support the ongoing enhancement of credit policy and process improvement, to ensure operating efficiency, while maintaining effective risk control

Facilitate recommendations and presentation of credit files at the Management Credit Committee and Board, when required by policy

Maintain expert-level knowledge of FirstOntario's lending products, parameters, credit procedures, systems and tools

Establish effective working relationships with internal business partners and leaders across the organization and external business contacts to support the team's objectives

Maintain knowledge of industry developments and trends, economic conditions in an effort to support our continued evolution as a commercial lender, as we expand and grow our commercial lending business





Assist with development of new technologies, process improvements and innovations to ensure FirstOntario is well positioned to deliver services that improve member experience and profitability while protecting member assets

Manage resources to meet department budget, business plans, and service level agreements, monitoring variances and taking action to ensure targets are met

Ensure the team adheres to all audit, compliance, and internal control requirements

Communicate clearly, respectfully, and effectively to your team and across the organization

Impart your expert knowledge on staff and colleagues to help them stay on top of the evolving business environment

Participate actively in personal professional development, and the development of your team

Perform other duties as required

Required Skills

Post-secondary degree or diploma in business, economics, or a related discipline; an equivalent combination of education and experience will also be considered

Minimum 10-15 years of commercial lending experience, including experience in relationship management, credit risk underwriting and adjudication

Have 5-10 years of commercial real estate lending experience and 5-10 years of non-real estate lending experience (commercial and small business) to support the future growth of FirstOntario

Have 5-10 years of experience managing high-performing teams, with demonstrated ability to engage, lead, coach and develop a team of people to deliver excellent service

Expertise in commercial credit products, procedures and services including in-branch, online, mobile, teleservice and other channels b

📌 AVP Commercial Credit (Burlington)
🏢 Firstontario Credit Union
📍 Burlington