Lead operational transformation through automation, process optimization, and collections performance improvement in a senior business project management role. This Senior Business Project Manager leads strategic initiatives improving scalability, reliability, operational efficiency, and collections performance. The role partners with business, operations, technology, and infrastructure teams. It advances an enterprise TMA solution while addressing operating-model gaps and cycle times. Key Responsibilities:

Lead initiatives from strategy through execution Develop business cases, project plans, and roadmaps Automate manual processes across infrastructure environments Manage stakeholders, risks, dependencies, KPIs,



and executive reporting Connect investments with collections and operational outcomes Requirements:

Seven-plus years as Senior Business Project Manager or Program Manager Experience in collections, operations strategy, transformation, or process improvement Lead complex business, operations, technology, and infrastructure initiatives Drive automation, cycle-time reduction, and cost-efficiency initiatives Solid executive communication, financial acumen, and governance experience Apply senior project leadership, automation expertise, and financial acumen to improve collections performance and operational efficiency.

📌 Senior Business Transformation Project Manager (Toronto)
🏢 Insight Global
📍 Toronto