Shape organizational effectiveness at CCIS through operations systems and strategic process improvement in a senior management role. Support services across Southern Alberta. Reporting to the CEO, the Operations Manager leads systems and processes that strengthen organizational efficiency. The work spans business planning, reporting, budgeting, quality assurance, health and safety, special projects, and technology. Collaboration extends across divisions, geographic locations, and senior leadership. Key Responsibilities:

Develop operational strategies, policies, procedures, and standardized systems Conduct quality assurance assessments aligned with CARF standards Lead health and safety programs, audits, investigations, and reporting Coordinate special projects, risks,



and recent office openings Support technology strategy, audits, databases, and compliance Requirements:

Legally eligible to work in Canada Bachelor’s degree in business, nonprofit management, humanities, or social sciences At least five years’ senior nonprofit management experience Experience leading health and safety efforts in complex organizations Strong financial, leadership, analytical, and project management skills Bring strategic operations, quality assurance, risk management, and leadership expertise to CCIS’s mission-driven newcomer services.

📌 Senior Nonprofit Operations Manager (Calgary)
🏢 Calgary Catholic Immigration Society
📍 Calgary