Client: Ministry of Public and Business Service Delivery and Procurement – RQ11715

We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I⁢ initiatives. The ideal candidate will have strong expertise in requirements elicitation and management, business-process modelling, service design, stakeholder engagement, Agile delivery, and implementation support. The successful candidate will work closely with business stakeholders, policy teams, vendors, and technical teams to translate legislative, regulatory, policy, operational, and business needs into clear and actionable business and solution requirements while maintaining end-to-end requirements traceability throughout the project lifecycle.

Role Snapshot

- Job Title: RQ11715 – Business Analyst – Senior
- Client: Ministry of Public and Business Service Delivery and Procurement
- Work Location: 222 Jarvis Street, 5th Floor, Toronto, Ontario, Canada
- Work Arrangement: Onsite – 5 Days per Week
- Estimated Start Date: November 2, 2026
- Estimated End Date: September 28, 2027
- Business Days: 230.00
- Extension: Probable after the initial mandate
- Hours: 7.25 hours per day
- Security Level: No Clearance Required

Must Have

- Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
- Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
- Experience leading business analysis for large, complex digital or I⁢ initiatives.
- Experience eliciting, documenting, validating,



and managing business, functional, non-functional, data, and reporting requirements.
- Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
- Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
- Ability to maintain requirements traceability throughout design, development, testing, and implementation.

Nice to Have

- Prior Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

- Provides a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs.
- Interacts with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analysing business needs and requirements.
- Prepares and advises on business analysis policies, processes, best practices, and standard to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

- Leads and conducts business analysis to assess clients' business problems and opportunities and documents business requirements in such a way that I⁢ solutions can be determined.




- Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
- Leads and conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
- Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I⁢ initiatives.
- Develops sound processes for requirements gathering, including but not limited to Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
- Conducts business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
- Monitors progress, resolves problems, and reports regularly to I⁢ management and stakeholders.
- Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
- Develops strategies and prepares business cases and cost-benefit analyses.
- Conducts requirements gathering, develops documentation including presentations and briefing notes, and conducts stakeholder engagement.
- Maintains awareness of emerging I⁢ trends and technologies.
- Demonstrates excellent analytical, problem-solving, and decision-making skills, along with robust verbal and written communication, interpersonal, and negotiation skills.
- Works effectively as a team player with a track record of meeting deadlines.

📌 – Business Analyst – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto