About Omicron

Omicron is one of Western Canada's largest integrated development, design, and construction firms - uniting real estate strategists, architects, interior designers, engineers, and builders as One Omicron. We believe that when all disciplines work together from day one, we deliver a better way of creating buildings: faster decisions, fewer handoffs, stronger outcomes, and a far better experience for clients and partners.

Founded in 1998 on the belief that curiosity, courage, respect, and connection drive exceptional work, Omicron continues to challenge convention and innovate within an industry known for outdated processes. Our tech-forward mindset, collaborative model, and entrepreneurial culture empower our teams to solve complex problems, push boundaries, and deliver meaningful impact in the communities where we work.

We spark curiosity. We show courage. We value respect. We create connections. And above all - We are One Omicron.

The Opportunity & Team

Omicron is hiring an IT Manager to ensure our technology environment is secure, reliable, and ready to scale with a growing, project-driven organization. This role combines hands-on technical leadership with the opportunity to guide ongoing modernization efforts, strengthen operational resilience, and enhance the user experience for both office and remote staff.

You’ll join the Information Technology Team reporting to the Chief Financial Officer, and work closely with architects, engineers, designers, builders, project managers, etc. across the company. The team is known for its practical problem-solving, reliability, and commitment to responsive service,



and you’ll play a key role in strengthening the technical foundation that supports our integrated design-build model. Your work will help teams stay connected, make faster decisions, and collaborate effectively from concept through construction.

What You’ll Do

IT Operations & Infrastructure Management

- Ensure reliable, secure, and high-performing IT operations in a hybrid infrastructure environment supporting office and remote users.
- Maintain and optimize core infrastructure, including VMware virtualization, Windows Server environments, Microsoft 365, file systems, and business applications.
- Lead structured lifecycle planning, capacity management, and system rationalization to sustain a stable and supportable environment.

Cybersecurity, Continuity & Risk Management

- Strengthen cybersecurity posture through effective identity management, endpoint protection, patching discipline, and access controls.
- Maintain validated backup processes and a documented disaster recovery plan with periodic testing to ensure business continuity.
- Apply appropriate governance, security standards, and risk mitigation practices when evaluating or implementing current systems and software.

Digital Enablement, Modernization & Automation

- Lead practical modernization initiatives, including endpoint management improvements (Intune) and enhanced use of Microsoft 365 capabilities.




- Drive consistent adoption of approved technology tools by establishing usage standards and providing clear, practical guidance to staff.
- Identify and implement incremental technology improvements and automation opportunities that enhance efficiency and reduce manual processes.
- Monitor emerging digital tools and assess their appropriate application within the organization.

Leadership, Vendor Management & Budget Support

- Supervise and mentor one IT team member to ensure responsive service delivery and strong support practices.
- Manage relationships with technology vendors and external consultants.
- Support IT budgeting, cost control, and investment planning in coordination with the CFO.

What You’ll Bring

Core Skills

- Strong hands-on experience with Windows Server environments, VMware virtualization, Microsoft 365 administration, network fundamentals, and backup/disaster recovery systems.
- Experience supporting hybrid infrastructure environments and core business applications.
- Exposure to Microsoft Intune, Conditional Access, and modern endpoint management practices strongly preferred.
- Practical understanding of cybersecurity principles, identity and access management, and risk mitigation in a mid-sized organization.
- Ability to drive user adoption of technology tools through clear communication, practical guidance, and structured usage standards.
- Strong troubleshooting and problem-solving skills with the ability to prioritize and resolve issues in a timely manner.
- Experience coordinating vendors and managing external service providers.
- Clear communication skills with the ability to translate technical concepts into practical guidance for non-technical users.

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