The Tlicho Community Services Agency is a unique organization responsible for the delivery of education, health and social services within the Tlicho region. The Tlicho Community Services Agency's vision 'Strong Like Two People' is a metaphor for the desire by community leadership to build an organization, and create programs and services that recognize the strength and importance of two cultures. The Quality Risk Manager (QRM) provides leadership and expertise inquality improvement, patient and client safety, risk management, incident management, and accreditationacross TCSA. This position plays a key role in identifying risks, investigating incidents, supporting system improvements, and promoting safe, culturally responsive, and client-centred care throughout the Tlicho region. Lead investigations ofpatient safety incidents, critical incidents, unusual occurrences, complaints, and high-risk matters. Provide expert advice to managers and staff onquality, risk, safety, and incident management. Identify trends and risks and recommend actions to improve services and prevent recurrence. Lead and facilitatecontinuous quality improvement (CQI)initiatives. Support TCSA'squality, patient safety, risk management, and accreditationprograms. Develop and deliver education and guidance on quality and patient/client safety. Work collaboratively with leaders, staff, clients, families, communities, and external partners to strengthen quality and safety. Bachelor's degree inNursing or an allied health discipline, with a minimum offive (5) years of related experiencein a health or social services setting, includingtwo (2) years of experience leading a team. Experience inquality improvement, risk management, patient/client safety, incident investigation, or a related area. Ability to manage complex, sensitive, and confidential matters with sound judgement and professionalism.



Knowledge of quality improvement, risk management, accreditation, and applicable legislation, standards, and policies. Proof of immunization consistent with current public health requirements is required. AMaster's degreein a health or social services discipline, business, organizational management, or alaw degree, combined with a minimum ofone (1) year of related experiencein a health or social services setting,may be considered equivalentto the education and experience requirements. Based inBehchoko, with travel to Tlicho communities and other locations as required. Work involves sensitive and confidential information and may include urgent or complex matters. Investigations may involvetrauma, reliable incidents, death, complaints, and potential litigation. This is an opportunity to have a direct impact onsafe, high-quality, culturally responsive servicesacross the Tlicho region. The Quality Risk Manager helps turn incidents, risks, and lessons learned into meaningful improvements for clients, families, staff, and communities. The GNWT offers a competitive salary, an annual northern living allowance, a generous defined benefit pension plan, and health/dental benefits in addition to relocation assistance. Department of Finance Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone. Indigenous Employment Policy Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy. Criminal Records Check Diversity and Inclusion If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process. The salary range for this position is from $59.62 per hour to $71.22 per hour (approximately $116,259
- $138,879.)

📌 Medical Device Quality Assurance/ Risk Management Manager (Canada)
🏢 Edge
📍 Canada