Parts & Service Coordinator

Location:
Mississauga, ON Type: Full-Time, Permanent Pay: $22.00
- $24.00/hr (based on experience) At Battlefield Equipment Rentals we don’t just rent out top-tier industrial equipment, we empower our team to grow, thrive, and make a real impact in local communities every day. As part of the Toromont Industries Ltd. family, we’re proud to be Canada’s leading industrial equipment rental company and you can find our equipment powering projects on jobsites across Canada As a key member of the Service team, the Parts & Service Coordinator plays a critical role in keeping equipment running, technicians supported, and customers informed while also contributing to daily branch operations. Deliver exceptional customer service through phone, email, and in-person interactions. Act as the primary liaison between customers, technicians, and internal teams to ensure clear communication and timely follow-up. Prepare and provide repair and service quotes. Create and manage work orders for internal and customer equipment ensuring parts are allocated accurately to the appropriate machines and jobs. Order, allocate, and track parts to the appropriate equipment and work orders as needed to support timely repairs. Run daily reports to support service and parts operations. Submit and track warranty claims while maintaining accurate records within company systems. Monitor and maintain parts inventory, rental equipment, and saleable goods, including restocking shelves and updating tracking tools. Oversee the repair process from intake through completion, working cross-functionally to support efficient service delivery. Provide administrative, invoicing, and warranty support ensuring pricing, information accuracy, and proper documentation.



Facilitate customer walk-ins and calls, including sourcing equipment and supplies, coordinating deliveries, and securing transportation. Assist with loading and unloading customer pick-ups and deliveries when required. Invoice parts orders and service orders as required. Work cross-functionally with other departments to ensure timely repairs and service delivery Company pension Extended health, dental, and vision care Life and disability insurance Travel Insurance Employee assistance program & counselling support We believe in supporting each other, celebrating wins, and growing together. Safety is a core value at our organization, and we ensure that our employees receive the training they need to do each job safely. We promote from within and support your development every step of the way with training, mentorship, and opportunities to advance. You’ll join a tight-knit crew that works hard, has fun, and always has your back. As a trusted and proud Canadian company,

we offer
long-term security and chance. You’ll help build the communities around you Computer

Skills:
Proficiency in Microsoft Office (Outlook, Word, and Excel.) Experience with Systematics would be an asset. Parts Knowledge: Familiarity with parts ordering, work orders, purchase orders, inventory and estimates. Customer Service Oriented:



Excellent communication skills and a knack for making customers feel valued. With a keen sense of time‑management and effective planning skills. Experience working in a parts, service, or technician‑support environment. A technical understanding of industrial equipment would be considered an asset. Flexibility to support on‑call schedules. Our Commitment to Inclusion Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Artificial Intelligence (AI) Use of Artificial Intelligence
- By Talent Acquisition Team & Hiring Managers At Jobsite Industrial Rentals , people are at the centre of our recruitment process. We disclose that our hiring processes use artificial intelligence (AI) tools for limited administrative purposes, such as drafting outreach messages, summarizing interview notes, or transcribing reference checks. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment, care, and expertise. Our commitment is to use technology responsibly while ensuring fairness, transparency, and respect at every stage. Use of Artificial Intelligence
- By Candidates We recognize that candidates may use AI tools to support their job search, for example, to refine writing style or gather research. Our goal is to understand the real you – your skills, your story, and your potential – so we can make the best possible match between you and the organization we serve. #

📌 Head of Service Management (Canada)
🏢 Battlefield Equipment Rentals
📍 Canada