Support Workleap employees remotely from Montreal with Microsoft 365, Entra ID, and SaaS administration expertise. Resolve issues quickly while keeping service human and reliable.
As an IT support specialist, you will provide first- and second-line assistance across access, SaaS tools, endpoints, and internal requests. Your work supports employee productivity while improving how the team documents and resolves recurring issues. French and English fluency is required.
Key Responsibilities:
- Deliver reliable support to Workleap employees
- Manage access and SaaS tools securely
- Deploy, rotate, and inventory Windows and macOS devices
- Document knowledge to reduce repeat requests
- Improve processes using AI and automation
Requirements:
- Fluency in spoken and written French and English
- First- and second-line IT support experience
- Microsoft 365 and Entra ID familiarity
- Access management and SaaS tool experience
- Windows and macOS fleet management knowledge
Bring bilingual IT support, Microsoft 365 administration, device management, and practical automation skills to Workleap’s internal technology team.
📌 IT Support Specialist Microsoft 365 (Montreal)
🏢 Pingboard
📍 Montreal
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