We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs. Choosing BDC as your employer also means: Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1 A hybrid work model that truly balances work and personal life Opportunities for learning, training and development, and much more... Explore the BDC Way in our Culture Book.

Benefits

- Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Our offices are closed from December 25 to January 1
- Hybrid work model that truly balances work and personal life
- Opportunities for learning, training and development

POSITION OVERVIEW

We are seeking a Senior Technology Specialist responsible for the delivery, automation, and operational support of enterprise Virtual Desktop Infrastructure (VDI) and Red Hat Enterprise Linux (RHEL) platforms.



The successful candidate will combine strong infrastructure expertise with modern automation practices to deliver secure, reliable, and scalable services across hybrid environments.

CHALLENGES TO BE MET

- Virtual Desktop Infrastructure (VDI) Support and administer enterprise VDI platforms
- Manage and maintain virtual desktop infrastructure, desktop images, user provisioning, platform health, capacity, and performance.
- Troubleshoot platform, user experience, and application delivery issues.
- Support and enhance the existing Omnissa Horizon environment.
- Participate in the assessment, implementation, and operational support of future VDI solutions.
- Collaborate with infrastructure, security, and application teams to deliver reliable and secure workspace services.
- Participate in platform upgrades, maintenance activities, and service improvement initiatives.

Linux Platform Operations

- Provide operational support for enterprise Red Hat Enterprise Linux (RHEL) environments.
- Manage Linux infrastructure lifecycle activities: (Provisioning, Patching, Security hardening, Operating system upgrades, Decommissioning)
- Support Linux workloads across On-premises data centers, VMware-based environments and AWS cloud platforms.
- Perform troubleshooting, root cause analysis, and remediation of production incidents.




- Participate in operational support and major incident response activities.
- Maintain platform standards, operational procedures, and technical documentation.

Automation & Platform Services

- Develop and maintain Ansible Automation Platform: (Playbooks, Roles, Workflow Templates, Agile Inventories, Self-Service Automation Workflows) Automate provisioning, patching, configuration management, and compliance validation processes.
- Develop and maintain automation scripts using PowerShell and Python.
- Integrate infrastructure services with enterprise platforms through APIs and automation workflows.
- Identify opportunities to reduce manual effort and improve operational efficiency through automation.

CI/CD & DevOps

- Design and maintain Azure DevOps pipelines for infrastructure and platform deployments.
- Implement: Automated testing Infrastructure validation Compliance verification Approval workflows Environment promotion processes
- Maintain Git repositories and participate in code review processes.
- Promote DevOps and GitOps best practices across infrastructure services.

Platform Engineering & Reliability

- Build and maintain automated image pipelines.
- Develop monitoring, alerting, and operational dashboards.
- Improve platform observability, reliability, and operational efficiency.
- Develop automation to proactively detect and remediate common operational issues.
- Continuously identify opportunities to simplify and modernize infrastructure operations.

REQUIRED QUALIFICATIONS

- Experience supporting enterprise Virtual Desktop Infrastructure (VDI) solutions.
- Experience supporting environments hosted in AWS, Azure, VMware-base

📌 SENIOR TECHNOLOGY SPECIALIST (Montreal)
🏢 Business Development Bank of Canada
📍 Montreal