Position Summary

Reporting to the Director, Process Improvement and Client Orientation in the Office of the Vice-President, Administration and Finance, the Project Manager plays an important role in advancing organizational transformation and business process optimization initiatives. Under general direction, the incumbent develops and implements assigned projects; serving as a single point of contact throughout the project lifecycle. The Project Manager develops detailed work plans, schedules, project estimates, resource plans, and status reports and works collaboratively with stakeholders across a matrix organization. The incumbent conducts project meetings and follows up on project issues, schedule and risks. They also ensure adherence to quality standards and review project deliverables.

Primary Responsibilities

- Plan and oversee a portfolio of organizational transformations (operating model, culture, service redesign, etc.) and business process optimization projects.
- Ensure projects are coherent and aligned with optimal sequencing to maximize operational efficiency, enable effective change adoption, and achieve the University’s objectives of transformation.
- Manage and implement transformation and business process improvement projects using established project management methodologies, including project planning, scheduling, monitoring and execution
- Provide senior professional expertise; communicate goals, expectations, roles and status updates; follow up on outstanding action items and collaborate with stakeholders to identify and resolve issues as needed.
- Identify risks and develop risk mitigation plans.
- Develop measurable project goals, objectives and benefits and monitor progress.




- Ensure consistency and quality of implementation through the execution of project management best practices.
- Identify and manage project dependencies and critical path activities to ensure projects remain on schedule and meet established goals/objectives.
- Develop and manage project plans covering documentation, design, testing, and implementation phases.
- Monitor budgets, schedules, and key performance indicators to deliver expected results and support effective change management.
- Coach and guide teams on best practices in organizational transformation, continuous improvement and change management.
- Identify and realize opportunities for value creation such as cost reduction, improved client experience and operational efficiency.
- Establish and maintain effective relationships, communication tools and systems with stakeholders to ensure that required information, resources and expertise are available to support the achievement of project milestones and schedules.
- Obtain direction and decisions from the Project Steering Committee or the Project Sponsor, in a timely manner, on any issues that impede the completion of the deliverables within the project schedule and budget.
- Develop and implement effective project communication plans, including planning, monitoring and adapting communications to address any arising needs throughout projects.




- Liaise with stakeholders, partners and other interested parties; collaborate with multidisciplinary teams and provide cross-functional guidance.
- Contribute to the development of continuous improvement and client orientation standards and methodologies for the Office of the Vice-President, Administration and Finance.

Other Qualifying Skills and/or Abilities

- Undergraduate degree in business affairs, project management or a related field.
- Desired: 5-10 years’ experience managing similar types of organizational transformation and business process optimization projects
- Experience managing projects portfolios and programs PMP certification highly preferred
- Knowledge and proficiency in process improvement methodology and tools, operating model review, service redesign and culture changes
- Ability to work with multiple stakeholders and prioritize requests.
- Mastery of PMBOK principles or other recognized project management methodologies.
- Fluent in English and French, skilled communicator, both in writing and speaking.
- Ability to work in a team, responsible, quality oriented and able to meet deadlines, aptitude for clear and concise thinking, versatile and able to adapt to change
- Lean Six Sigma and/or Prosci certification a plus
- High degree of sensitivity to challenges inherent to culture changes Demonstrated ability to engage stakeholders and bring initiatives to fruition.
- Excellent facilitation, communication, and influential leadership skills.
- Comfortable in a matrix environment, with a proactive, solution-oriented approach

Here is what we offer

- Competitive benefits package (Health, Dental, Life Insurance) (if e

📌 Project Manager Transformation and Process Improvement (Montreal)
🏢 McGill University
📍 Montreal