The Senior Solutions Engineer will own the technical side of how Teifi wins work. When a manufacturer with 200,000 SKUs, a 15-year-old ERP and 80 stores asks whether Shopify can run their business, you're the one who finds out, decides how it gets built, and works with the broader team to craft the right solution, estimate the project effort, and finalize the Scope of Work. This is a pre-sales seat, end to end: first discovery call to a signed statement of work. You'll join a growing architecture team of Principal, Solutions and Systems Architects, working alongside our Account Executives and reporting to the Director of Solutions Architecture. Run the technical side of discovery with the clientsIT, e-commerce, finance and store operations leads. Get past the symptom the client describes to the cause underneath it: an integration that never mapped a field, a process that moved into someone's spreadsheet years ago, a workaround nobody has written down. Present Teifi solutions to clients and handle live technical questions, objections, and share best-in-class recommendations with prospective merchants. We work AI-first, and you'll help shape the tooling and pipelines our team uses to scope and price faster without losing accuracy. you've been the accountable pre-sales or delivery architect on complex commerce programs (ERP, OMS or POS integrations, replatforms) and can show us scopes that survived delivery. you've run a Shopify commerce platform , lived through a migration experience, , and know the difference between what demos well and what a store associate will do on a busy Saturday. Owned the solution on complex commerce deals or operations as the person accountable for enterprise commerce replatforming projects. Designs to reduce technical debt; Know the enterprise commerce ISV landscape and integrated systems (OMS, IMS, CDP, EMM, IDP, ERP, CMS, CRM, POS, WMS etc..) Technical and Agentic depth Builds with agentic AI tools,



MCP servers and CLIs Crafts solutions with consideration for both backend and frontend fundamentals Commercial Exposure Serves as the technical authority in client-facing calls, handling objections, rejections and making justifications to executive stakeholders. Flag technical and delivery risk early; Dynamics F&O;, SAP, Epicor, Business Central, NetSuite. Comfort building quick headed or headless prototypes accelerated with the right AI tooling. Ongoing professional development through training programs, certifications, and peer mentorship Hybrid work model depending on role, with a Granville Island office and free on-site parking Flexibility in work hours designed to accommodate appointments and personal responsibilities Comprehensive health and dental coverage in Canada, plus a health spending account Paid office closure between Christmas and Current Year’s Regular team culture events, stocked office snacks, and a dog friendly workplace Performance based bonus opportunities for full-time employees We are an equal opportunity employer and love diversity at our company We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. An AI-Forward Workplace AI is embedded in how we work. Our team regularly uses AI tools to enhance productivity, streamline processes, and deliver better outcomes. Candidates joining us should be comfortable leveraging AI as part of their day-to-day workflow and open to developing their skills as these tools evolve. Familiarity with AI tools is a plus; As part of our hiring process at Teifi Digital, any offer of employment is conditional upon the successful completion of a background check.

📌 Senior Solution Architect (Canada)
🏢 Teifi Digital
📍 Canada