Apply remote diagnostics and MR expertise supporting Siemens equipment for Customers and Customer Service Engineers. Work Friday through Monday, 0930–2030.
As a Remote Support Specialist 3 – MR at Siemens Healthineers, you will perform defined service delivery tasks for customer equipment. The work combines remote and in office product support, troubleshooting, escalation management, and technical communication. You will also share advice, training, and assistance with support staff.
Key Responsibilities:
- Provide remote technical support for Siemens MR equipment
- Use remote diagnostics to troubleshoot and resolve issues
- Dispatch notifications and provide quality action plans
- Follow escalation processes and communicate with HSC/QIB
- Travel internationally for on-site repairs when required
Requirements:
- Associate degree or two years vocational technical training
- More than eight years working on MR systems
- Ability to troubleshoot remotely using Siemens Remote Services
- Good communication skills
- Availability Friday through Monday, 0930–2030
Use MR systems expertise, remote diagnostics, and escalation management to support Siemens Healthineers customers and technical teams.
📌 Remote MR Technical Support Specialist (Montreal)
🏢 Siemens Healthineers
📍 Montreal
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