Founded in 1977, the Westbow Group of Companies is made up of high-quality businesses throughout various industries. Based in Chilliwack, BC with operations in Western Canada and Guatemala City, our companies tackle construction, investing, agriculture and non-profit causes, constantly aiming to produce Quality for Generations. We are creative and innovative The Thermal Spa Manager will open and lead Wódr’s new private thermal spa on a downtown Edmonton rooftop, reporting to the General Manager of Wódr. Joining before opening, they will help launch the site, set up the systems it opens with, and hire the founding team of 20–30 spa attendants. The ideal candidate brings 3+ years of team leadership, ideally in spa, wellness, boutique hospitality or fine dining, along with strong scheduling, budgeting and P&L; skills. The role blends people leadership with hands-on time in the spas and with guests, and requires availability for evenings, weekends and holidays. You’ll report to the General Manager of Wódr and work closely with our head office on brand, booking and marketing. This position is ideal for someone who possesses strong leadership skills and excels at building cohesive teams dedicated to providing outstanding guest experiences. Ability to inspire, motivate and guide a team, ensuring all staff members are aligned with the spa’s mission.



Careful attention to detail and values excellence in operations and customer service. Travel to BC for part of your onboarding, spending hands-on time in every part of the guest and spa attendant experience at our Chilliwack location. Recruit, hire and train a founding team of 20+ spa attendants. Set up opening systems: schedules, reset and sanitation protocols, water-quality logs, inventory and suppliers. Run soft-opening sessions and refine every step of the guest's path before the public arrives. Partner with our launch team on previews, local introductions and community relationships. Lead a calm, personal, unscripted guest experience and resolve concerns quickly Keep standard operating procedures followed on every shift Coach team members and lead regular performance reviews Manage the site budget, inventory, labour and P&L; Set up launch systems and partner with head office on launch, marketing and guest feedback Experience in Spa, Wellness industry or Boutique Hospitality is an asset. ~ Basic proficiency with Microsoft Office Suite. ~ Undergraduate degree an asset but not required. ~ First Aid Certification is an asset but not required. we are creative and innovative, and we strive to build lasting value in all that we do. casual and adaptable work environment

📌 Pool & Spa Manager (H/F) (Canada)
🏢 Westbow-Group-of-Companie
📍 Canada