They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking. Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy. Contract Period: 12 months with Potential to extend or convert Pay Rate: $26 per hour Business Hours: Monday – Friday, 8:00 AM – 4:00 PM Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Positively contributes to the overall customer experience and loyalty index in each interaction. Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required.



Create and/or recognize exceptional customer service through established programs. Identify areas of risk and elevate as necessary. Be knowledgeable and comply with Bank Codes of Conduct. 2-4 years of banking or financial institute experience. ~2-4 years of accounting/ reconciliation background. ~2-4 years of previous experience processing international wires. ~ Prime Hires & the clients we represent are equal prospect employers, committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment. #

📌 Manager, Security Operations (Canada)
🏢 RobertsonLtd.
📍 Canada