ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. Game-changers, innovators, culture-lovers—and humankind. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Fluence in Swedish is essential for this role. The Channel Account Manager – Nordics is responsible for driving growth, retention, and expansion across an established base of Nordic Managed Service Provider (MSP) partners. The CAM acts as the primary commercial owner for these partners and works collaboratively with distributors, internal sales, marketing, and product teams. Knowledge and hands‑on experience within the Nordic MSP channel is highly recommended, as success in this role depends on understanding local market dynamics, partner business models, and indirect sales execution. Manage a defined portfolio of existing Nordic MSP partners as the primary commercial point of contact. Operate effectively within a sell‑to and sell‑through partner sales model, in close alignment with Nordic distributors. Build and maintain long‑term partner relationships to drive retention, expansion, and partner health. Act as an escalation point for commercial matters and coordinate internal resources to support partner success. Achieve personal annual sales targets based on total contract value. Manage the full sales cycle from opportunity qualification to close, in line with ConnectWise pricing, margin,



and commercial standards. Negotiate contract terms, discounts, and implementation scope where required. Average sales cycle expectation: Qualify and develop opportunities within existing accounts to maintain a healthy, repeatable pipeline. Track and report on key metrics including renewals, churn, expansion, and partner performance. Maintain high standards of CRM hygiene and forecasting accuracy. Develop and execute territory and account plans aligned to partner goals and regional strategy. Work closely with Sales, Marketing, Product, and Partner teams to align on partner strategy and execution. Follow the ConnectWise value‑and‑solution‑based sales methodology. Knowledge of MSP, TSP, and security‑focused technology markets. Ability to work independently with limited supervision. Proficiency in Salesforce, Outreach, and modern sales tooling. Bachelor’s degree in related field or equivalent business experience ~3 years of experience in account management, client success, or sales. ~ Familiarity with CRM tools (e.g., Salesforce, HubSpot) and reporting software. 0-10% travel may be required ConnectWise is an Equal Chance Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment.

📌 Account Manager (Canada)
🏢 Zofiq
📍 Canada