You’ll gain structured training, industry‑recognized learning, and meaningful hands‑on experience that builds the skills and confidence to grow into future opportunities across the organization. Manulife is looking for a Medical Tele-Interviewer who will work and collaborate within a team to ensure high quality customer service for our clients in the insurance industry is delivered. This is a work from home opportunity with various shifts Monday to Friday between the hours of 9am
- 8pm local time. Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance (i.e.: Life Insurance, Critical Illness Insurance). Utilizes excellent interpersonal skills and an ability to probe tactfully when eliciting personal and medical information. Respects the confidentiality of sensitive and private information. Addresses customers’ concerns in a professional and knowledgeable manner Medical knowledge, terminology, or experience is required. Experience providing outstanding customer service. Highly motivated and able to work independently or with minimal supervision. Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. We’ll recognize and support you in a flexible workplace where well-being and inclusion are more than just words. Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work workplace that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation,



and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. CAN, Ontario
- Full Time Remote Remote 39,225.00 CAD
- $65,375.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short
- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and

we offer
the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #

📌 English telephone Interviewer (Canada)
🏢 Manulife
📍 Canada