We currently have an exciting opportunity for a Full Time Junior Orthopedic Surgical Coordinator to join our team.
You will be responsible for maintaining and improving the clinical and administrative workflow of a busy Surgical Orthopedic practice. Your duties will entail scheduling surgical procedures for patients; anticipating the needs of patients as they arise. Additionally, you will schedule and coordinate patient appointments and serve as the point of contact for the practice.
The Surgical Coordinator will be expected to function with minimal supervision in a fast-paced environment and will ensure that all surgical scheduling and communication between patient and practice are taken care of in a timely manner.
Mission Statement:
Our company is committed to comprehensive, specialized medicine. Our doctors and staff aim to provide a work-life balance and positive work environment. We value teamwork, establishing long-term relationships with our patients, integrity, and timely access to care.
Important attributes of the right candidate include:
· A mature, professional, friendly demeanor always
· Exceptional teamwork mentality
· Must be a fast learner able to adapt in a fast paced, ever evolving environment
· Exceptional attention to detail
· Excellent social skills (phone skills)
· Critical Thinker and Quick Learner
· Able to prioritize
· Multitasking
· Problem solving
· Able to maintain a positive attitude and perform well under pressure
· Exceptional telephone and email skills, as your main duty will be correspondence with patients
· Critical thinking and ability to solve problems with an innovative approach
· Detail-oriented and work with precision and accuracy
· Self-motivated and service oriented,
capable of working independently and managing tasks efficiently
· Willingness to adapt to changing schedules and job demands.
· Strong communication skills, both written and verbal
Surgical Coordinator Responsibilities:
The Surgical Coordinator is responsible for completing any surgical related tasks that might be needed leading up to surgery and after. Their tasks will consist of:
- Answering calls directed to the line for the Surgeon
- Calling patients for pre-operative screening/questions, protocols, and appointment reminders
- Scheduling all surgical related appointments, including pre-operative, surgery, and post-operative
- Sending any needed paperwork for surgery via patient gateway
- Answering any non-clinical questions that patients may have regarding their surgery
- Maintain accurate and up-to-date patient records in electronic medical record system (Accuro and Connect Care)
- Maintain incoming faxes and process as needed
- Monitoring email, fax, and phones daily
- Confirming patient details and demographics
- Confirming active healthcare coverage
Qualifications:
· Previous experience in a medical office or providing medical administrative support is required
· Proficiency in using medical scheduling software such as Accuro or Connect Care is preferred
· Previous experience working with surgeons in an administrative capacity is preferred
Job Types: Full-time, Fixed term contract
Pay: $22.00-$24.00 per hour
Advantages:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Experience:
- Medical Office Assistant: 2 years (required)
- Surgical Coordinator: 1 year (preferred)
- Accuro: 1 year (preferred)
- ConnectCare: 1 year (preferred)