About the opportunity

We are a dynamic, fast-paced organization operating a high-volume, multi-building urban campus that serves a large and diverse community of staff, clients, and visitors. We are seeking professional, adaptable Front Facing Security personnel to join our front-line team in multiple capacities. This role is central to maintaining a safe, welcoming, and operationally smooth environment across all areas of our facilities.

Key responsibilities

- Serve as the primary point of contact for all visitors, staff, and community members; managing access, directing traffic flow, and providing accurate information across a busy multi-entrance facility
- Conduct routine security patrols and monitoring of building interiors and common areas; respond to and document incidents, safety concerns, and access issues in accordance with established protocols
- Manage access control systems including key issuance, lost and found, and credential verification for staff and authorized visitors
- Coordinate room and space bookings, equipment loans, and resource scheduling for internal and external stakeholders
- Support the setup, monitoring, and wrap of internal events and special programming including evenings and weekends, ensuring all logistical and guest experience standards are met




- Handle front desk operations including multi-line phone, email triage, package and mail intake, and general administrative support
- Liaise with facilities, operations, and security teams to escalate and follow up on maintenance requests, safety incidents, and access anomalies
- Enforce organizational policies and community standards with professionalism and de-escalation skills maintaining a safe and respectful environment at all times
- Maintain accurate shift logs, incident reports, and communication handover notes
- Ability to perform other facilities-related duties an asset

What we're looking for

- Prior experience in security, front desk operations, or a community-facing security associated role
- Strong interpersonal skills and a calm, professional demeanor under pressure including experience with conflict resolution or de-escalation
- Comfort working independently and taking initiative during off-hours and low-staffing shifts
- First Aid certification (or willingness to obtain); Security Licence an asset
- Proficiency with standard office software and comfort learning booking or access management systems
- Versatile availability including evenings, overnights, weekends, and special events

Pay: $18.25 per hour

Work Location: In person

📌 Casual On-Call Security Personnel (Vancouver)
🏢 Recognized
📍 Vancouver