Alpha Auto Group (AAG) is a Canadian automotive retailer with a rapidly expanding network of dealerships across North America. We focus on providing exceptional customer experiences, developing high-performing teams, and fostering trusted partnerships with our manufacturers, all while maintaining a dedication to excellence rooted in drive, discipline, and a data-driven mindset.

At AAG, we’re continuing to grow and shape the future of the automotive industry. We’re currently hiring a Service Manager to join our team at Camco Acura.

At Camco Acura you’ll be part of a motivated, detail-driven team that delivers excellence in every interaction. It’s a place where high standards meet high support.

What We Offer

We’re committed to helping you succeed. When you join our team, you can expect:

- Compensation & Benefits: Competitive pay, performance-based incentives, and a comprehensive advantages package.
- Professional Growth: Ongoing training, mentorship, and opportunities for advancement.
- Results-Oriented Culture: A high-performance environment where passion, achievement, and impact are recognized and celebrated.

Responsibilities

- Actively working to support the Service Department in identifying opportunities for coaching and development within your team. Actively working to communicate and support personnel for further skill development.
- Help communicate technical problems to service staff and assisting Service Advisors with difficult diagnostics
- Looking for gaps in knowledge and productivity,



working ongoing with the team to address and improve efficiencies.
- Organizing the shop floor and parking lot to ensure that areas are both safe and effectively accessible.
- Support the supervision of Technicians in repair procedures, which includes reviewing the quality of service repairs performed and helping to ensure dealership standards are met.
- Reviewing all shop comebacks with appropriate Technicians.
- Ensuring that the monthly department targets and gross profit objectives are achieved or surpassed.

Qualifications

- 1-5 years experience as a Service Manager.
- High attention to detail/organization/time management.
- Proactive and committed to meeting and exceeding performance objectives.
- Ability to work with minimal supervision with high attention to detail.
- Excellent interpersonal, customer service, and communication skills.

We are an equal opportunity employer committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request for candidates participating in any stage of the recruitment process. Please advise us of your accommodation needs, and we will work with you to meet them.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Ability to commute/relocate:

- Ottawa, ON K1Z 7L9: reliably commute or plan to relocate before starting work (required)

Experience:

- Automotive: 1 year (required)
- Service Manager: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Automotive Service Manager (Ottawa)
🏢 Alpha Auto Group
📍 Ottawa