Job Summary

The File Maintenance Clerk keeps product and pricing information accurate and organized, supporting smooth store operations and a clear shopping experience. This role works with store teams to maintain dependable records and up-to-date merchandise details.

Duties

- Review and update product files, pricing records, and schematics, checking entries for accuracy and consistency.
- Ensuring pricing data is inputted and that price changes are activated.
- Monitor and edit discontinued and deleted items.
- Ensure accurate verification of shelf tags to computer file, warehouse prices and detail order books.
- Ensure daily price changes are reviewed and price change batches are reconciled and implemented.
- Ensure shelf labels, signage and displays are created and displayed to company standards.
- Ensure various item reports are prepared and forwarded to appropriate departments.
- Coordinate with merchandising and store management to confirm changes and keep information current.
- Use POS and administrative tools to support file updates, and communicate discrepancies promptly.
- Assist with / create the visual design of our weekly advertised specials and marketing materials.

Required Skills :

- Accuracy and strong organizational skills :



Accurate files help colleagues maintain consistent pricing and serve customers efficiently.
- Ability to work independently and with a team , in a fast -paced setting.
- Above average communication skills. (verbal and written)
- Demonstrate initiative and motivation with a commitment to teamwork.
- Ability to understand and implement Standard Operating Procedures.
- Attention to detail and strong time management skills time to support accurate records, pricing updates, and coordination with store teams.
- Comfort using basic computer and administrative tools to help you manage files and follow established processes.

Preferred Skills:

- Grocery Store Experience - customer service, retail sales, sales, merchandising, cashiering, POS, cash handling, or pricing experience is helpful.
- Supervising experience, leadership, store management, marketing, visual design, Adobe Photoshop, Adobe Illustrator, and familiarity with schematics are additional strengths.

Pay: $20.00-$24.00 per hour

Expected hours: 80.0 per week

Benefits:

- Employee assistance program
- Extended health care
- Paid time off
- Store discount

Experience:

- Customer service: 2 years (required)

Work Location: In person

📌 File Maintenance Clerk (Victoria)
🏢 Urban Grocer - Victoria, BC
📍 Victoria