Position Summary

The Corporate Services Manager is responsible for leading and overseeing Benson Cabinetry and Millwork’s corporate support functions to ensure efficient, compliant, and effective business operations. This role provides strategic and operational leadership across Human Resources, Health & Safety, Facilities, Administration, IT coordination, Corporate Governance, Risk Management, and Organizational Development.

The Corporate Services Manager partners with senior leadership to develop policies, improve processes, manage resources, and support organizational growth while fostering a positive and productive workplace culture.

Reports to: President or Executive Vice President

Key Responsibilities:

Strategic Leadership

- Develop and implement corporate services strategies that support organizational objectives.
- Provide advice and recommendations to senior leadership on operational, administrative, and people-related matters.
- Lead continuous improvement initiatives to enhance organizational effectiveness and efficiency.
- Monitor emerging legislative and regulatory requirements and ensure organizational compliance.

Human Resources

- Oversee recruitment, onboarding, retention, succession planning, and workforce development initiatives.
- Support performance management processes, employee relations, and conflict resolution.
- Develop and maintain HR policies, procedures, and employee programs.
- Monitor compensation, benefits, and employee wellness initiatives.

Health, Safety & Compliance

- Ensure compliance with applicable employment, occupational health and safety, and privacy legislation.
- Support the development and implementation of health and safety programs.




- Coordinate investigations, corrective actions, and reporting requirements as needed.
- Maintain organizational compliance records and documentation.

Administrative Services

- Oversee administrative operations and business support services.
- Ensure efficient office systems, records management, and document control practices.
- Develop and maintain corporate policies, procedures, and administrative standards.
- Manage organizational insurance, licenses, and service agreements.

Facilities & Asset Management

- Oversee the maintenance, security, and functionality of corporate facilities and equipment.
- Manage vendor relationships and service contracts.
- Coordinate space planning, office improvements, and facility-related projects.
- Ensure business continuity and emergency preparedness plans are maintained.

Information Technology Coordination

- Act as the organizational liaison with external IT providers and internal stakeholders.
- Support technology planning, implementation, and system improvements.
- Ensure appropriate cybersecurity and data protection practices are maintained.
- Monitor technology-related contracts and service levels.

Financial & Budget Management

- Develop and manage departmental budgets.
- Monitor expenditures and identify cost-saving opportunities.
- Support financial planning, forecasting,



and reporting activities.
- Ensure responsible stewardship of organizational resources.

Leadership & Team Development

- Lead, coach, and develop corporate services team members.
- Establish performance expectations and support employee development.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Promote organizational values and a positive workplace culture.

Qualifications

Education

- Bachelor's degree in Human Resources, Business Administration, Public Administration, Commerce, or a related field.
- Relevant skilled designation (CPHR, CPA, PMP, or equivalent) is considered an asset.

Experience

- 5-10 years of progressive leadership experience in corporate services, operations, administration, human resources, or a related field.
- Experience managing multiple support functions and leading organizational initiatives.
- Experience developing policies, managing budgets, and supervising employees.

Knowledge, Skills & Abilities

- Strong leadership and people management skills.
- Excellent communication, interpersonal, and conflict-resolution abilities.
- Knowledge of employment legislation, health and safety requirements, and corporate governance practices.
- Strong organizational and project management skills.
- Financial management and budgeting experience.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft 365 and business management systems.
- Strong analytical, problem-solving, and decision-making skills.

Pay: $100,000.00-$120,000.00 per year

Benefits:

- Flexible schedule

Work Location: In person

📌 Manager, Corporate Services (Saanichton)
🏢 Benson Cabinetry & Millwork
📍 Saanichton