Job Responsibility:

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western's faculties and support units to leverage central supported technology solutions and services where appropriate.

Responsibilities

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team in the role of Administrative Support with a focus on managing WTS site license software processes. The successful candidate will play a crucial role in mapping existing process flows, recommending improvements, tracking licensing expiry dates, and maintaining an productive file organization system. This role also involves regular communication with vendors to ensure licensing compliance.

Responsibilities:

- Analyze and document existing process flows for WTS site license software.
- Identify areas for improvement and recommend streamlined processes.
- Collaborate with relevant stakeholders to implement recommended process improvements.
- Develop and maintain a comprehensive spreadsheet to track licensing details,



including expiry dates and renewal requirements.
- Proactively monitor and communicate impending license expirations.
- Establish a structured system for organizing files and folders.
- Liaise with vendors to ensure timely acquisition and renewal of software licenses.
- Address any licensing-related queries or issues with vendors in a professional manner.

Qualifications:

- Proven experience in administrative support or project coordination.
- Bachelor's degree in business administration, or a related field.
- Familiarity with software licensing processes is a plus.

Experience:

Previous experience in a similar administrative or project support role preferred.

Skills, Expertise, and Abilities:

- Ability to analyze complex processes and identify areas for improvement.
- Strong organizational abilities to manage and prioritize multiple tasks effectively.
- Exceptional attention to detail and accuracy in work.
- Effective communication skills, both written and verbal, for collaboration with stakeholders and vendor interactions.
- Experience in project coordination and the ability to drive process improvement initiatives.
- Proficient in spreadsheet software (e.g., Microsoft Excel, Google Sheets) and comfortable adapting to new technologies.
- Ability to work collaboratively in a team setting and contribute to a positive team dynamic.
- Experience in liaising with vendors and ensuring compliance with licensing agreements.




- Strong problem-solving skills to address issues related to software licensing and process efficiency.

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume. Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at View email address on ca.edajobs.com or phone View phone number on ca.edajobs.com.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Administrative Support Special Projects (London)
🏢 Western University
📍 London