Job Responsibility:

Settlement Worker Position

The Alberta Immigrant Women & Children Centre (AIWCC) is seeking a Settlement Worker who will deliver the intakes, settlement, and referral services for clients and will perform all functions related to the development of programs, under the supervision of the program lead.

This position will start on January 22 to March 31 with the possibility of extension.

Responsibilities:

- Provide assessment, information, and orientation services to newcomers
- Assist newcomers to develop personalized settlement plans
- Provide case management and supportive counselling to newcomers
- Facilitate appropriate referrals and access to services in the community
- Organize, plan, and implement group activities to address the needs of newcomers
- Participate in regular program, team, community, and regional meetings
- Develop and implement community outreach plans to promote AIWCC programs and services
- Maintain and update all client information in a customized database
- Prepare and submit timely statistical and progress reports as required
- Ensure high quality of program delivery for clients as well as appropriate training for the
- volunteers of the program
- Organize orientation/information sessions for new immigrants on various topics of interest
- Participate in outreach activities by doing presentations, distributing promotional materials,
- Assist clients with information, referrals, and supporting counselling, as required
- Provide data entry and maintain accurate records.
- Report on activities, delivery, and outcome of the program to the Department Manager
- Ensure clients data entry is complete in ETO and iCare data bases
- Attend and participate in AIWCC events
- Other duties as assigned by Department Manager

Additional Requirements :

- Professional approach must be aligned with AIWCC values
- Maintain a positive working relationship with all staff and volunteers of AIWCC
- Demonstrate a high level of initiative and enthusiasm




- Maintain client confidentiality
- Robust background in administrative duties and IT

Education and Experience:

- Social Worker diploma, Settlement studies diploma or equivalent post secondary education or training in the human services field
- Minimum of 2 years work experience in the settlement and/or community work sectors with a focus on newcomers and immigrants
- Fluency in Arabic/Tigrinya is an asset
- Excellent oral and written skills in English as well a second language such Arabic/Tigrinya/Tagalog/Amharic etc...
- Relevant experience working with immigrants and acknowledge of barriers faced by new immigrants
- Knowledge and experience in working with diverse groups of youth is an asset
- Knowledge of community resources available in the greater Edmonton area.
- Understanding of, and sensitivity to, issues affecting immigrant and refugee communities
- Ability to work independently, with individuals, with small groups and as a member of a team in multicultural setting
- Effective interpersonal communication skills and strong writing skills
- Fluency in Arabic and English is required
- Effective communication skills to work with clients from diverse cultural backgrounds
- Ability to engage clients via online communication tools such as Zoom, Teams, Google classroom, WhatsApp, Facebook, and Instagram etc.
- Strong computer skills and the ability to work productively with Google products such as Google Sheets, Google Docs, etc.
- Can demonstrate strong analytical and problem-solving skills
- Ability to build and maintain strong, ongoing partnerships with partner community agencies.




- Good organizational skills, ability to multitask while maintaining accuracy in data
- collection and reporting
- Ability to work flexible hours, including some evenings and weekends

Details:

- The compensation for this position is $34 per hour for 37.5 hrs per week and is based on qualifications and experience.
- This position will start on January 22 and end on March 31 with the potential to extant starting April 1.

Application submission details:

Your application will be assessed based on how strongly your identified qualifications meet the criteria in the job advertisement.

Only those applicants who best demonstrate how they meet the qualifications outlined in the job ad will be contacted to advance to the next phase via e-mail or phone once the posting has closed. The successful candidate may be required to provide several references and undergo a satisfactory criminal reference check prior to the commencement of employment.

AIWCC supports equal employment opportunities and encourages applicants of diversity. Our policies and procedures are intended to be non-discriminatory and barrier-free, in accordance with the Alberta Human Rights Code and the Accessibility for Albertans with Disabilities Act. Please advise us of any accommodation measures you may require during our recruitment and selection process.

Job Types: Full-time, Fixed term contract

Salary: $31.00-$35.00 per hour

Job Types: Full-time, Fixed term contractContract length: 9 weeks

Salary: $34.00 per hour

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you fluent in another language other than English ?

Education:

- Bachelor's Degree (preferred)

Experience:

- working with newcomers: 2 years (preferred)

Work Location: In person

📌 Settlement Worker (Edmonton)
🏢 Alberta Immigrant Women & Children Centre
📍 Edmonton