Job Responsibility:

Company Overview:

The National Pardon Centre, established in September 2002, specializes in clearing criminal records. With a track record of successfully preparing thousands of pardon and waiver applications, and conducting numerous background checks, we understand the impact a criminal record can have on individuals seeking employment, crossing borders, or pursuing various opportunities. Committed to helping our clients navigate these challenges, our mission at NPC is to assemble the best team to produce fast, efficient pardon and waiver applications.

Responsibilities: As an ideal candidate, you will:

- Conduct client consultations on criminal pardon applications and United States border crossing procedures.
- Performing both ink and digital fingerprinting.
- Handle sensitive information, including criminal histories and court documentation, during file preparations.
- Receive training in biometric fingerprinting to request criminal record information from the RCMP Civil Fingerprinting Division.
- Play a crucial role in guiding clients through every aspect of the procedures to overcome their criminal record history.

Inclusive Hiring:

The National Pardon Centre is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex,



sexual orientation, gender identity, national origin, veteran status, or disability status.

Qualifications: To succeed in this role, you should possess:

- Bilingual proficiency in both written and spoken French and English.
- Detail-oriented approach.
- Eagerness to learn and adapt to new challenges.
- Intermediate to advanced data entry skills.
- Excellent customer service skills, both vocal and written.
- Knowledge of the criminal justice system is an asset but not mandatory.

Job Types:

- Full-time

Salary:

- $39,000.00-$43,000.00 per year

Benefits:

- Casual dress code
- Dental care
- Disability insurance
- Paid time off

Work Schedule:

- 8-hour shift
- Monday to Friday
- No weekends

Location:

- Montréal, QC

Education:

- Bachelor's Degree (preferred)

Experience:

- Customer service: 2 years (preferred)

Job Type: Full time

Salary: $18.00-$21.00 per hour

Expected hours: 40 per week

Benefits:

- Dental care
- Disability insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to Relocate:

- Montréal, QC H3A 2W5: Relocate before starting work (required)

Work Location: In person

📌 Councilor (Montreal)
🏢 National Pardon Centre
📍 Montreal