Job Responsibility:

ADMINISTRATIVE ASSISTANT

Centre for MindBody Health (CMBH), Toronto, ON

The Centre for MindBody Health (CMBH), located in mid-town Toronto, is a well-established and highly-regarded mental health clinic. We offer mental health services for the general public and clinical training for professionals. Attention to our team's well-being has been a beacon for CMBH since 2014. Our clinical and administrative support team is integral to our strong community of practice. The Care Coordinator is a key role for our clinic, oftentimes the first point of contact for those seeking our services.

What can you expect if you're invited to join our team? We're a welcoming and closely knit group; we're committed to treatment excellence and to one another's professional development and personal well-being; we like to come together frequently to have fun. CMBH is an setting in which to grow and learn. Please see

CMBH is recruiting for an empathic listener, someone who is well-organized and a practiced user of client service software that guides your response to requests for services. You enjoy contact with people; you are warm, efficient and effective in responding to inquiries from the public; and you appreciate supporting our Clinical Associates as they take on new clients. As the point of first contact for our clients, you understand the importance of helping people feel confident and well cared when seeking support from our clinic. If you become our Care Coordinator, you will work closely with the Office Manager and the Director of Clinical Services. While you will assume a range of administrative duties, your work will be particularly focused upon daily inquiries for services:





- Respond to service requests in a timely manner by collecting personal information, maintaining up to date records on all inquires, and working closely with the Director of Clinical Services to facilitate client assignments to Clinical Associates
- Be our expert in using the Jane database to support client intake
- Provide support to Clinical Associates as they take on new clients
- Support data collection and analysis related to service requests
- Troubleshoot challenges and support efficiencies in the public's requests for services
- Support the clinic's educational events, on-boarding of new team members, communications/marketing, and other clinic activities.

Qualifications/Required Skills

- Background in mental health and/or psychology and social work an asset
- University or College graduation in a relevant field
- Solid skillset in Microsoft Office suite; expertise in Jane an asset
- Superior communicator in oral and written formats
- Experience in administrative and staff support capacities

The successful candidate should have the following personal characteristics

- Strong attention to detail reflected in organizational skills and your finished work
- Exceptional interpersonal skills that demonstrate initiative in addressing people's requests for support




- Positive attitude and a natural tendency to take charge in managing multiple tasks concurrently
- Self-starting with an awareness of what needs to be done before it is asked
- Excellent time management abilities that allow for efficient and effective task completion
- Comfortable and enthusiastic about learning new skills
- Tech savvy; not intimidated when learning new applications

Applicants

The ideal candidate will be available to work 4 days per week. Please submit your resume and cover letter in confidence to Alexandria Magee, Office Manager, at: View email address on ca.edajobs.com.

We apologize but are only able to respond to those applicants selected for an interview. CMBH is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all members of our team. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity and national origin and will not be discriminated against on the basis of disability. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please contact us for assistance. We encourage all qualified applicants to apply to join our team.

Job Type: Part-time

Salary: From $20.00 per hour

Benefits:

- Company events

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Toronto, ON M5N 1B1: reliably commute or plan to relocate before starting work (preferred)

Education:

- Bachelor's Degree (preferred)

Work Location: In person

📌 CARE COORDINATOR (INTAKE SPECIALIST) (Toronto)
🏢 Centre for MindBody Health
📍 Toronto