Job Responsibility: Job Details

Description

- To do planning in Work Bridge system.
- Manage daily, hourly and real-time basis the manpower and GSE plan for the YYZ Operation.
- Allocate manning GSE to meet the needs to customer and Menzies aviation.
- Obtain inbound and outbound load plans from customers.
- Become direct point of contact to provide real time operational information for Ramp Teams, Airlines and Station Manager.
- Create live shift report.
- Provide Ramp/Zone Supervisors/Dispatchers with Load Plans for flight.
- Record arrival times of ramp teams at assigned gate.
- Record departure times of aircraft.
- Inform Station Manager of any delays or service failure.
- Update aircraft arrival and departure times, communicate to ramp crews.
- Record and GSE defects and report to GSE maintenance.
- Collect walk around check sheets for each flight.
- Record staff absences, or late personnel, make changes to ramp team to cover and shortfall in manning.
- Allocate set GSE to ramp teams; ensure GSE check sheet is completed by each team before shift commences.
- Ensure safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards.
- Monitor performance, taking action to correct any shortfalls.
- Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders.
- Work shifts as required by the business.
- To report any significant deficiency in our operations directly to the Manpower Planning Manager.
- Has the duty to suggest any improvements to working practise especially those relating to safety and security.
- Prepare disciplinary incident and or termination reports as needed for violations of company policy.
- Promote a culture of safe working within the Company
- Ensures tasks are performed in accordance with the Company and Airlines specific procedures and policies




- Required to attend the mandatory training imposed by the Company and Airlines as per job role.
- Other duties as assigned.

Qualifications and Experience:

- Must be a minimum of 18 years of age and legally able to work in Canada;
- Ground Handling experience at a high volume international airport;
- Able to communicate verbal and written in the English language effectively;
- Must have valid G or G2 Driver's license
- Ability to work within a pressured setting
- Must be able to work extended hours and flexible shifts when required which may include weekends and holidays
- Must be able to obtain and hold all required security clearances
- Must be able to occasionally lift up to 70lbs if required
- Conversant with international airline ramp handling procedures, International aviation safety and security procedures, and Menzies ramp, safety and security procedures;
- Excellent knowledge of ramp GSE;
- Provide daily and real-time plan for YYZ operations;
- Manage ramp teams as demanded by changes in flight schedules;
- Provide real time information to Operations Manager, customers and ramp teams;
- Reliability, our customer and your fellow employees rely on you.

Qualifications

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Innovative : Consistently introduces new ideas and demonstrates original thinking

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Bachelors or better.

Experience

Preferred

2 years: Airport Operations

2 years: Ground handling experience

Licenses & Certifications

Preferred

DRIVERS LICENSE

📌 Resource Planner (Mississauga)
🏢 Menzies Aviation
📍 Mississauga