26 Oct
|
St-Amour
|
Ottawa
Our client is the exclusive North American importer of a leading brand of coatings, a paint manufacturer with a legacy dating back to 1800's. This business has become a leader in the doors and windows coatings market in Canada, built on the quality of the products and, above all, the expertise of the team.
As Technical Account Manager, you won't just be selling paint, you'll be a technical partner to the clients. You'll build meaningful relationships across client organizations, audit their processes to ensure they're getting real value from our products, troubleshoot day-to-day issues on the shop floor, and flag bigger technical opportunities (like automation projects) to our Technical Director. A state-of-the-art manufacturing facility features a full down-draft spray booth so you can receive the best technical training and bring your expertise to the next level.
Building meaningful relationships across client organizations to solidify positioning as a trusted partner, not just a supplier.
Solve day-to-day technical issues on site (e.g.,
Prepare thorough reports on larger technical challenges or projects (e.g., automation) to brief the Technical Director and work as a team on those projects.
Support the internal team with approvals and cross-functional collaboration when needed.
Update salesforce weekly with the relevant information on accounts visited and future action items.
Experience in account management, technical sales, or a client-facing role. Experience in paint, coatings, or an industrial/manufacturing setting is required.
A strong sense of autonomy as this role is mostly remote and on the road.
Diligence and follow-through, especially when documenting technical issues for the team at the headquarters.
Resilience, being comfortable navigating shop floors, technical pushback, and the occasional curveball.
A valid driver's license and comfort with regular travel across Ontario (overnight travel is rare).
This role is fully remote and the candidate must reside in the Toronto area.
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📌 Technical Account Manager - Remote (Ottawa)
🏢 St-Amour
📍 Ottawa