Job Responsibility:

CTC007473 - Analyste Fonctionnel Salesforce

Secteur industriel: Bancaire/Banking

Type d'emploi: Contract

Durée: Nine months

Mode de travail: Remote

Description

- Duration: 9 months

- Temp-to-perm: Mandatory, the candidate selected must be open to discussing a permanent position with the customer at the end of the contract.

- Open hourly rate

- Bilingualism: French preferred and English mandatory. Frequent exchanges with our suppliers or partners who speak a language other than French; Close collaboration with our colleagues outside Quebec.

- Remote work: Hybrid required - 1 to 2 days/week in the office.

Your role

- Understand business issues, identify and analyze the needs of customers and business partners, document requests and prepare recommendations to design or adapt systems that meet needs and facilitate decision-making.

- Carry out a variety of complex analyses, identify gaps and formulate recommendations to optimize system efficiency and solve major problems

- Analyze system change requests, assess impacts on existing applications, suggest and implement appropriate modifications.

- Collaborate in establishing validation and quality control procedures, in line with established development norms and standards.

- Provide support in response to user requests or problems affecting existing applications.

- Advise and guide the development team and product owner by recommending different functional alternatives aligned with the architecture.

- Ensure the successful delivery of Salesforce.com CRM

- Valuable understanding of sales and service processes in a B2B context





- Mapping functional requirements with Salesforce.com CRM functions and features

More specifically, you will :

- Participate in various project activities

- Produce or participate in the production of assessments of new requirements (projects and evolutionary requests)

- Produce functional analyses

- Contribute to testing (test plan and test sets, test execution and verification).

- Review processes and suggest improvements

- Participate in updating documentation

- Respect architecture targets

- If necessary, supervise other resources in the course of projects or evolutionary requests.

- Contribute to the feasibility/detailed design of the solution.

Your profile

- Completed Bachelor's degree, related to the business sector, and a minimum of 5 years' relevant experience or other degree, related to the business sector and several years' relevant experience

- Minimum 3 years' experience in Salesforce integration

- Salesforce certification desirable

- Knowledge of Salesforce FSC (including Einstein Activity Capture + Omnistudio) desirable

- Experience in banking and/or finance desirable

- Experience in asynchronous integration technologies (Kafka .. ) desirable

- Knowledge of REST integration technologies (LWC, Apex, Lightning ..) desirable

- Understanding of json and xml formats

- Proficiency in Ms Office suite and collaboration tools

- Knowledge of Agile methodology and DevOps

- Knowledge of JIRA/Tempo/Confluence

- Excellent analytical and synthesis skills;

- Strong communication and teamwork skills;

- Ability to manage priorities and time effectively;

- Autonomy and versatility;

- Thoroughness and rigor;

Etes-vous sûr?

📌 Analyste Fonctionnel Salesforce (Montreal)
🏢 CTConsultants
📍 Montreal