Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely within its Work From Anywhere culture. Shape real-time interaction distribution.

As a Senior Routing Engine Developer, you will develop distributed backend services for contact center operations. The work spans microservices, REST APIs, event-driven architecture, cloud-native engineering, and performance engineering. You will collaborate with product, architecture, workforce management, telephony, and CX platform teams.

Key Responsibilities:

Design routing engines distributing voice and digital interactions

Implement routing algorithms using skills, priorities, capacity, and business rules

Optimize systems for concurrency, fault tolerance, and predictable performance

Maintain APIs for configuration,



monitoring, and integrations

Integrate services with telephony, CRM, WFM, and analytics platforms

Requirements:

8+ years software engineering experience

Expert Java and Spring Boot experience

Distributed systems and microservices architecture expertise

Contact center routing logic development experience

Knowledge of ACD, queues, skills, priorities, and workload balancing

Apply senior Java expertise to scalable routing services, distributed architectures, and real-time CX platform interactions at Miratech.

#J-18808-Ljbffr

📌 Senior Java Softwareentwickler / Remote (m/w/d) (Ottawa)
🏢 Miratech
📍 Ottawa