Cencora seeks a Logistics Specialist for a 12-month contract role supporting import and export operations at their Mississauga facility. The position involves customer relationship management, complex problem resolution, and operational support across varying shift schedules.

Responsibilities

Serve as primary contact for assigned customer segments and resolve shipment-related issues

Address customer complaints and drive systemic improvements

Support operations manager on complex assignments including CAPAs and incident response

Mentor new employees and assist in training material development

Provide leadership support to customer service and operations teams as needed

Requirements

Minimum 2 years of customer care experience

High school diploma or equivalent

Solid written and verbal communication in English and/or French

Creative problem-solving and independent work ability

Flexibility to work multiple shifts and potential international travel

Bilingualism in French and English preferred

📌 Logistics Support Administrator (Contract) (Mississauga)
🏢 Cencora
📍 Mississauga