Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Lobby Ambassador is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, skilled, and friendly manner. Enthusiastically welcomes guests, anticipates their needs, and assists with arrivals, departures, and office orientations

Maintains visible engagement and becomes well known in the workplace, schedules site walks strategically during periods of reduced reception desk coverage to minimize disruption to front Lobby Ambassador operations and assists customers and guests with their needs

Serves as a resident expert with contacts in local cuisine, hotels and knowledge about special attractions and upcoming events

Builds connections and networks throughout the hospitality industry

Connects with clients, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions

Maintains familiarity with all services within the facility and works with internal facilities management teams to facilitate a hospitality approach across services

Demonstrates confidence, professionalism, responsiveness, and exceptional customer service skills

Assists with support for meetings, reception, personal support and mail room where applicable

Provide support for other duties and projects as business needs require

Implements and monitors standards of service to meet and exceed expectations





Minimum 2-3 years previous customer service, hospitality related experience

People Person: The best part of serving others is creating experiences for them that go beyond the expected

Flexibility and positive attitude in managing shifting daily priorities

Fluency in English required

Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)

49,920.00 – 49,920.00 CAD per year

Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

On-site – Toronto, ON

Replacement

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on apply.j-vers.com.

📌 Technology Ambassador (Toronto)
🏢 CAN ASA-Jones Lang LaSalle Real Estate Services
📍 Toronto