PUSH is a modern, independent agency built for where marketing is going next. We combine strong media fundamentals with forward-looking thinking across AI, data, and performance. You will have direct exposure to senior leadership, meaningful client responsibility, and room to shape your career as the agency continues to scale. Our office sits in the heart of downtown Toronto. We run a hybrid model, two to three days in-office each week, because the best ideas still happen in a room together. The Account Manager/ Sr. Specialist, Client Partnerships, supports the day-to-day management of client accounts, acting as the connective tissue between subject matter expert (SME) teams, media operations, and finance so that plans, budgets, and reporting stay accurate and on schedule. This role owns the mechanics of account operations: assembling and formatting client-facing decks, tracking spend against budget, coordinating traditional media buys, and preparing estimates and invoices for review. The Account Manager works closely with the Account Lead and cross-functional teams to ensure every deliverable that reaches a client is accurate, on-brand, and on time, and is able to step in to lead or sustain a client meeting when the Account Lead is unavailable.
Client & Meeting Support
Lead or sustain a client meeting when the Account Lead is unavailable, representing campaign status and next steps accurately
Support reporting by overseeing campaign documents that outline performance against goals (ROI and KPIs) for internal review and client delivery
Provide day-to-day communication with clients on routine updates, coordinating with the Account Lead on anything strategic or sensitive
Own the assembly of client decks as each SME team (strategy, media, creative, analytics) populates their sections, ensuring formatting, branding, structure and story are consistent throughout




Confirm all required content is accounted for ahead of internal review and client delivery; Media Planning & Blocking Charts
Align on timing with the project manager and internal teams to keep flight dates and assets on schedule
Support the plan-to-approval process with clients, including preparing and creating media estimates
Review media invoices before they are sent to clients, checking for and flagging any material discrepancies between the original estimate and the month's billing
Support timely monthly billing across all active client activity
Review incoming partner proposals and contracts, and compile the information needed for the Account Lead or client to evaluate them
Save and organize partner contracts, proposals, and supporting documentation on SharePoint in line with team file-naming and folder conventions
Comfortable managing several concurrent workstreams and deadlines across multiple clients
Working knowledge of media planning fundamentals across digital and traditional channels
Comfortable presenting to clients and fielding routine questions in real time
Proactive in flagging risks (budget variances, missing content, timeline slippage) before they become problems
Strong organizational and time-management skills
Developing understanding of account management principles, strategies, and tactics
Team player who offers help and flexibility to meet timelines
1-3 years of account management, media coordination, or client services experience (required)

- Experience supporting client-facing work, including deck preparation, budget tracking, or reporting (required)
- Experience or familiarity with digital marketing agency workflows (preferred)

TECHNICAL EXPERTISE

Working knowledge of digital media platforms (e.g., Google Search/Display, YouTube, Facebook/Instagram, DV360, Amazon) a plus
Microsoft Office (Excel, PowerPoint, Word, Outlook) and SharePoint; robust Excel skills for budget tracking

📌 Account Director, Media Planning (Toronto)
🏢 PUSH Media
📍 Toronto