Job Responsibility: The IT Operations Manager's role is to supervise and ensure the efficient operation of the company's network, client servers, databases, and equipment. This includes managing the IT staff responsible for monitoring and diagnosing network and hardware problems. The Operations Manager will also work closely with the IT executive staff and decision makers in other departments in order to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. What We Offer: Work Environment - Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café Hybrid Work Model - Allows for a blend of in-office and work-from-home days Competitive Compensation - Including an annual bonus plan, pension plan, and parking allowance Flexible Benefits Plan - in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs. Paid Vacation - Plus an annual option to purchase additional vacation, too Wellness Support - With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program Your Responsibilities:

- Lead IT department operational planning and initiatives and organize and negotiate the allocation of IT resources.
- Ensure the efficient utilization of IT resources - including personnel and equipment - across the organization.




- Oversee all reports and documentation related to network and systems operations.
- Develop maintenance schedules for network and systems equipment.
- Enforce usage of policies and procedures, including those for network architecture, standards, purchasing, and service provision.
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, PCs, operating systems, and associated hardware.
- Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems.

Your Skills:
- Proven experience in IT infrastructure planning and development.
- Strong understanding of IT Operations Practices (ITIL , Lean Six Sigma etc.) in a 24/7 support environment
- Strong leadership skills.
- Excellent written and oral communication skills with exceptional customer service.
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed.
- Proven analytical, evaluative, and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.

Your Experience:




- University degree in the field of Computer Science, Information Technology, Information Systems or equivalent
- Minimum of 10 years related work experience.
- Minimum 3 years of management experience.
- Strong technical knowledge of Network and Server operating systems
- Must have positive familiarity with other IT infrastructure technologies such as virtualization, cloud computing, storage and backup solution, Local Area Networks (LAN) and Wide Area Networks (WAN ),databases, telephony, point-of-sale (POS) technology

#LI-Hybrid Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility. In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow. Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet. Job Requirements - Work Experience Information Technology, Management Job Requirements - Education Bachelors

📌 Manager IT Operations (Hybrid) (Canada)
🏢 Irving Oil
📍 Canada