Sales Support Specialist - Scarborough Ontario, Canada
Sales
Posted : October 5, 2026
Full-Time
On-site
Piedmont Plastics is the leading independent and privately held distributor of performance plastics in North America.At Piedmont Plastics, we are a family, and believe our people are the foundation of our success. We care about and respect one another by demonstrating integrity in everything we do and take pride in giving our employees the ability to thrive in a growth-oriented environment. Our diverse workforce brings passion to the mission of Piedmont Plastics every day – to be best-in-class in the distribution of performance plastics. Our materials can be found in every industry market segment, and we are concentrated on satisfying our customers with expert product knowledge and a solutions-focused mentality. Join a team that works together in a team-oriented and winning environment to continuously exceed customers’ expectations. We are currently looking for a bilingual Sales Support Specialist for a 6 month contract to help us grow our business in Canada.
The Sales Support Specialist reengages Piedmont Plastics' inactive customer accounts,



using proactive outbound calling and CRM-driven account management to restore lapsed relationships and convert them back into active, repeat buyers through the following duties:
Make outbound calls to reactivate inactive customers
Reactivate a minimum of 10 customers quarterly.
Follows-up on leads using customer relationship management (CRM) tool
Expedites orders and provides service support for reactivated accounts as needed to complete the reactivation
Updates CRM with information such as daily call report activity, proactive outgoing calls, and other important information received on sales calls
Contacts customers and utilizes CRM dashboard and reports to assure customers have not fallen out of contact
Promote and convert customers to the Blue Account Platform.
At least 2 years of sales experience with a significant track record of obtaining and exceeding sales goals orA two or four-year college or university degree
A combination of comparable education and sales experience
Inside sales experience in plastic, industrial or distribution sales preferred
A chance to work in a growing industry with opportunity to succeed in sales

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