Support Uline customers in English and French from the Toronto Branch in Milton, using communication and problem-solving skills in office.

As a bilingual Customer Service Representative, you will build customer relationships, provide solutions, and deliver service through a family-owned call centre. Uline provides training and tools for customer interactions. The full-time schedule runs Monday through Friday, 9:30 AM to 6 PM.

Key Responsibilities:

• Process customer orders using world-class technology
• Recommend products and handle account inquiries
• Answer product, pricing, and shipping questions
• Build relationships through phone, email,
  
  
  
  and chat
• Help customers navigate Uline’s website and online ordering

Requirements:

• Fluency in spoken and written English and French
• High school diploma or equivalent required
• Bachelor’s degree preferred
• Excellent problem-solving, listening, and communication skills
• Customer service experience is a plus; training provided

Bring bilingual communication, customer relationship, and problem-solving skills to Uline’s on-site customer service team in Milton.