Drive success by leading AI adoption with SOCi's innovative digital workforce solutions. This remote role empowers customers to transform manual tasks into efficient, autonomous operations.As an AI Workforce Adoption Manager at SOCi, you will play an essential role in customer success by driving the use of AI capabilities. With expertise in Customer Success, Qualified Services, or relevant SaaS roles, you'll collaborate with teams to identify and accelerate adoption opportunities. Your work will ensure that customers realize value from SOCi's AI-driven platforms while optimizing their workflows and maximizing retention.Key Responsibilities:Drive AI adoption across customer accountsShorten time-to-value for customer AI solutionsEnable onboarding and operations of AI agentsFacilitate high-quality customer engagement sessionsCollaborate with cross-functional teams for adoption successRequirements:4-6+ years in Customer Success or relevant SaaS rolesProven track record of B2B SaaS customer interactionExceptional communication and presentation skillsExperience with AI-driven solutions preferredBachelor's degree or equivalent experienceUnlock transformative potential by fostering customer engagement with SOCi's AI capabilities.

📌 Ai Workforce Adoption Manager At Soci (Ottawa)
🏢 Coinscapture
📍 Ottawa