Elevate customer connections with Groupe Dynamite Inc. as a Customer Relationship Ambassador. This role focuses on providing luxurious support and expert guidance in a agile and personalized digital setting.As a Customer Relationship Ambassador for GARAGE and DYNAMITE, you will report to your Team Leader and Supervisor. You'll create memorable digital experiences through instant support across email and live chat, elevating every customer interaction. You will also handle service recovery, document interactions, and guide customers as their personal e-commerce expert.Key Responsibilities:Deliver elevated support via email and live chatTurn service challenges into loyalty momentsKeep detailed documentation of customer interactionsAct as a personal shopper for customersIdentify process improvements for smoother serviceRequirements:1+ years of Contact Centre experienceCollege-level diploma or equivalentStrong written communication skills in French & EnglishTech-savvy with excellent digital tool navigationFlexible availability, including evenings and weekendsBecome the embodiment of customer service excellence at GDI while empowering shoppers in their fashion journeys.

📌 Customer Relationship Ambassador At Gdi (Regina)
🏢 Groupe Dynamite
📍 Regina