If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.Founded in 1985, Dilawri is Canada's largest automotivegroup and one of Canada's Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world's mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, weare also committed to making a meaningful impact in the communities weserve.Discover how you can build your career with DilawriPosition OverviewMercedes-Benz Langley is seeking a Parts Advisor to joinour team, reporting directly to the Parts Manager. The Parts Advisor plays acritical role in supporting dealership operations by providing exceptionalservice to both internal technicians and external customers through theaccurate sourcing, selling, and distribution of automotive parts andaccessories. This position contributes to the overall success of the PartsDepartment by maintaining inventory accuracy, supporting efficient service operations,and ensuring customers receive timely and professional assistance. Thesuccessful candidate will demonstrate strong product knowledge, attention todetail,



and a commitment to delivering an outstanding customer experience in a fast-paced dealership environmentThe expectedpayfor this position is$60K - $75K.Primary Duties and ResponsibilitiesProvideprompt, courteous, and professional service to retail, wholesale, andinternal customersAssisttechnicians and customers in identifying and sourcing the correctreplacement parts and accessoriesUtilizemanufacturer catalogs, electronic parts systems, and other resources toaccurately identify parts requirementsProcessparts sales transactions, including preparing invoices, sales orders, andrelated documentationReceiveand manage telephone, email, and in-person parts inquiries and ordersMonitorinventory levels and assist with inventory control, stock replenishment,and cycle countsOrderparts from suppliers and manufacturers while tracking backorders anddelivery statusReceive,inspect, and verify incoming shipments for accuracy and completenessProcessreturns, warranty parts, exchanges, and credits in accordance with companyand manufacturer policiesRecommendalternative parts or solutions when requested items are unavailablePromoteand sell parts, accessories, and related products to maximize customersatisfaction and departmental performanceMaintainaccurate records of inventory transactions and customer ordersCollaborateclosely with Service, Sales,



and other dealership departments to ensureoperational efficiencyMaintaina clean, organized, and secure parts department environmentStaycurrent on product knowledge, manufacturer updates, and dealershipproceduresPerformother related duties as assigned by managementQualifications RequiredHighschool diploma or equivalent requiredMinimum5 years of experience in an automotive parts department requiredExperiencewith dealership parts operations and inventory management considered anassetKnowledgeof automotive systems, components, and replacement parts requiredExperienceusing electronic parts catalogs and dealership management systemspreferredStrongcustomer service and relationship-building skillsExcellentverbal and written communication abilitiesAbilityto accurately identify, source, and recommend automotive partsStrongorganizational skills with a high level of attention to detailAbilityto prioritize tasks and manage multiple responsibilities in a fast-pacedenvironmentProficiencywith computerized inventory, parts catalog, and dealership managementsystemsStrongproblem-solving and decision-making abilitiesAbilityto work independently and collaboratively within a team environmentProfessional,dependable, and customer-focused attitudeLegallyentitled to work in CanadaAbout DilawriIn addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:Discountedemployee vehicle purchase programJob-specificcoaching & training programsEmployeewellness & assistance programsEmployeesocial eventsBuild your career with a team thatis driven byexcellence,integrityand innovation.

📌 Parts Advisor Mercedes-Benz Langley Langley, Bc
🏢 Dilawri Group of Companies
📍 Langley