Bring retail technology and customer service skills to Old Navy as a full time Brand Associate. Help shoppers discover fashion through engaging service.

As a full-time Brand Associate, you represent Old Navy while connecting with customers and building brand loyalty. You will use product knowledge to educate, inform, inspire, and wardrobe shoppers. Collaboration with leadership supports a best-in-class omnichannel customer experience across sales, service, and store operations.

Key Responsibilities:

- Engage customers through suggestive selling and excellent service
- Educate shoppers about Old Navy loyalty programs
- Use omnichannel offerings to enhance customer experiences
- Support sales floor, fitting room, cash wrap, and back-of-house operations
- Maintain clean,



organized work areas and execute operational processes

Requirements:

- Effective communication with customers and team members
- Customer-focused approach on and off the sales floor
- Passion for retail and ability to use retail technology
- Flexible availability for holiday, evening, overnight, and weekend shifts
- Ability to lift up to 30 pounds and maneuver throughout store areas

Use product knowledge, omnichannel service, and retail technology to strengthen customer loyalty as an Old Navy Brand Associate.

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📌 Old Navy Brand Associate Retail Sales (Richmond)
🏢 Gap
📍 Richmond