Location: New Liskeard, ON (On-site)Pay Rate: $22.26/hourSchedule:MondayWednesday: 9:00 AM5:30 PMThursday: 9:00 AM7:00 PMFriday: 9:00 AM5:00 PMAbout the OpportunityOur client is seeking a Lending Specialist to join their customer-focused team in New Liskeard. This is an excellent opportunity for someone early in their career who enjoys connecting with people, solving problems, and working toward measurable goals.Previous lending or financial services experience is not required. Were looking for someone with strong customer instincts, confidence on the phone, and a natural ability to build rapport. Your experience could come from retail, hospitality, restaurants, telecommunications, automotive, banking, fitness, customer service, or another fast-paced environment.Youll support customers throughout the lending process, taking the time to understand their financial needs, explain available options, and recommend appropriate solutions. Some conversations may involve customers experiencing financial hardship, so empathy, professionalism, and sound judgment are essential.Whats in It for YouYoull join a performance-driven environment where coaching, learning, and continuous improvement are encouraged. Youll receive support as you develop your knowledge of lending products, policies, and customer solutions.This is an opportunity to build valuable experience within financial services while developing your sales, relationship management, and customer advisory skills.Your ResponsibilitiesYoull connect with customers by phone and in person to understand their financial needs and identify appropriate solutionsYoull proactively follow up with customers who have submitted applications and manage applications through to completionYoull make a high volume of outbound customer calls,



which may include 4050+ calls per dayYoull ask thoughtful questions about customers financial circumstances while handling sensitive conversations with empathy and professionalismYoull explain lending options, products, coverage, and applicable terms clearly so customers can make informed decisionsYoull identify additional products or services that may appropriately support a customers needsYoull maintain timely follow-ups, accurate documentation, and organized customer recordsYoull work toward individual and branch performance and sales goalsYoull support customers experiencing payment challenges and work toward practical solutions within established policiesYoull consistently follow lending policies, procedures, and compliance requirementsYoull participate in regular coaching and apply feedback to continuously strengthen your performanceSkills and Qualifications13 years of customer service, retail, hospitality, sales, call centre, or other customer-facing experience is preferredFinancial services or lending experience is considered an asset but is not requiredStrong interpersonal skills with a natural ability to build rapport and establish trust with customersComfortable making frequent outbound calls and proactively following up with customersConfident discussing sensitive topics,



including customers financial circumstances and payment challengesCustomer-focused and empathetic while remaining comfortable recommending and selling appropriate products and solutionsMotivated by goals, targets, measurable performance, and continuous improvementStrong listening, questioning, negotiation, and problem-solving skillsOrganized and able to manage multiple applications, follow-ups, and priorities in a rapid-paced environmentCoachable, adaptable, and willing to apply feedbackDemonstrated integrity, accountability, and sound judgment when handling confidential customer informationNote from the Hiring ManagerWere looking for someone who genuinely enjoys connecting with people. You dont need lending experiencewe can teach the products and processes. Whats most important is that youre comfortable picking up the phone, asking the right questions, listening to what customers need, and helping them find a solution while staying motivated by goals and results.We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

📌 Lending Specialist (Temiskaming Shores)
🏢 Altis Technology
📍 Temiskaming Shores