THE MISSION:Are you a bilingual people person that enjoy customer service? This role is for you!To be a welcoming face and voice to our visitors and callers. To efficiently direct calls, e-mails website messages and text messages to appropriate internal partiesThe "Worry Pas Spirit" I have a positive, "glass-half-full" attitude and love making someone's day easier.Bilingual - I can easily pivot between French and English easilyI enjoy helping others - I don't hesitate to provide assistance to my colleague when in need.I serve superior customer service - in person, over the phone, or digitally - and believe in treating people the way I would want to be treated.This said, I can "shake off" the occasional tough call, and not let it ruin my day.I have positive work references - I have made great connections with my previous/ current employersWork with Us:Monday to Friday8:30am - 5pmFull time hours | Paid Weekly!Health & Dental Insurance after 3 months of employmentGroup RRSP 4% Matching - 3 months of employmentPaid Vacation, starting at 3 weeks,
with additional Appointment hoursPaid Sick Time | Wellness Program | Employee Assistance ProgramQualificationsFluently Bilingual in English and French -- Communication, Reading, SpeakingHigh School diplomaExperience in Adminstrative, or Client Facing roles is an asset but not requiredMulititasker, Friendly, and loves helping peopleResponsibilitiesAnswering & Transferring direct incoming calls, messages (e-mail, text, and from the web site) to the appropriate internal parties timely and professionallyGreeting Clients: Timely address the needs of our walk-in guests' by identifying the right person for the to meetManage Calendar Keep up to date with all events in the staff calendars (absences, lunches, meetings) in order to direct calls, visitors, and messages correctly to ensure the wait times are minimalManaging mail: incoming and outgoing mail and courier shipmentsCoordinate internal mail such as transferring documents between our offices