BASIS & COMPENSATION Salary range (but not limited to): 118,700 - 145,100 Annual bonus target: 15% with potential payout up to double the target, subject to personal and company performance. Benefits: Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing , including telemedicine, Wellness account, etc. Share plan & other savings: up to 12% of salary (with guaranteed income for life) Our pension offerings provide flexibility and long-term security beyond careers. Intact offers guaranteed income for life via defined benefit pension plan. About the role Senior Product Manager – Product Ops Lead We’re looking for a highly experienced Product Operations Lead with excellent ability to coach leaders and teams within a product-oriented operating model. The mission will be to empower cross-functional squads and mentor Product Owners through coaching, shadowing, and sharing industry best practices, driving transformation toward a scalable, product-centric culture across all business units. What you’ll do People Shadow POs and provide practical guidance and real‑time feedback Coach them on core product skills: discovery, hypothesis‑driven prioritization, stakeholder engagement, storytelling, outcome definition Act as a trusted partner and sounding board for Product Owners navigating changes Develop a training curriculum for product owners Contribute to community of practice and implement a PO shadowing program across the organization Process & Practices Define and reinforce product operating model practices from continuous discovery to delivery and impact review Clarify roles, responsibilities, and accountabilities across the product lifecycle Collaborate with Engineering, Design, and Data to create outcome‑focused discovery and delivery models Establish prioritization frameworks (e.G., RICE, WSJF), portfolio visibility, and high‑level readiness standards for feature quality (with Engineering/QA)



Introduce lightweight templates and ceremonies (roadmaps, PRDs, product review) tailored to team maturity Support BU manager for recruitment, team maturity assessment and work closely with coach for overall change management strategy Tools Guide teams on Product board, Jira Product Discovery, Confluence/Whiteboard for documentation, and Jira for execution tracking Promote analytics, experimentation, and portfolio tools; operationalize squad dashboards (KPIs, cycle time, quality signals) Use insights to drive continuous improvement and remove friction What you bring to the table 5+ years in Product Management, including 2+ in Product Operations or product‑transformation roles Experience in large enterprises; influence across IT squads and stakeholder groups Proven coaching ability; elevates team practiceswithout formal authority Strong facilitation and communication; crafts compellingnarratives and presentations For candidates located in Quebec, bilingualism in English and French is required No Canadian work experience required but must be eligible to work in Canada Equal Chance We are an equal opportunity employer. We strive to create an accessible workplace where employees feel valued, included and encouraged to share unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We do not provide sponsorship or other support for immigration‑related matters; candidates must be eligible to work in Canada from the anticipated start date and throughout their employment. Internal candidates should apply via internal career site. #J-18808-Ljbffr

📌 Senior Product Manager - Product Ops Lead - C$118,700 - C$145,100 A Year (Toronto)
🏢 Intact
📍 Toronto