Elevate your career as a Technical Analyst with FCC, embracing hybrid work options and a focus on enhancing technology solutions. Utilize your skills to address business needs and deliver effective support.As a permanent addition to the FCC team, you will translate business requirements into practical technological advancements. Your role focuses on system enhancement, troubleshooting, and customer support while working with contemporary cloud technologies. This position is ideal for individuals with a solid service desk background who aim to drive improvements in business operations.Key Responsibilities:Develop and support technical tools and solutionsFacilitate team meetings and after-hours on-call workProvide support via phone, email, and chat interactionsManage Major IT Incident resolution processesTroubleshoot second-level IT support issuesRequirements:Diploma in information technology or computer scienceTwo years of service desk or related experienceKnowledge of software and operating systemsStrong commitment to customer serviceITIL V3 Foundations certificationBring your technical expertise and problem-solving abilities to help FCC achieve its goals.
📌 Technical Analyst At Fcc (Regina)
🏢 FCC / FAC
📍 Regina
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