Overnight customer service expertise supports welcoming GoodLife Fitness Clubs, with member check-ins, calls, and front desk assistance throughout the shift.
As a Customer Service Representative, or Motivator, you will greet Members and Potential Members at GoodLife Fitness Clubs. You will answer calls, book appointments, explain memberships, and support positive experiences. The work also includes assisting with fitness equipment questions and maintaining clean, protected club environments.
Key Responsibilities:
- Greet Members and Potential Members upon arrival
- Check Members in for workouts
- Answer calls, take messages, and book appointments
- Assist with FitFix and Cardio machine questions
- Complete cleaning tasks and Club runs
Requirements:
- CPR-A and AED Certification
- Smart Tan certification within three months
- Knowledge of the fitness industry
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills
Support overnight Members through approachable service, accurate systems use, fitness knowledge, and dependable front desk communication at GoodLife Fitness.